Save Messages (called tickets by the compagny) to a SQL Server Database .

I have to save email détails in our database using C# . I found that writing a macro in outlook or writing outlook plugins could do that for me , but with that approach we must do this for every Outlook contact .

So after searching I found that the best approach is to do that within the exchange server to watch over a specific mailbox for incoming emails .

How can I do that please ? I'm quite new to the field . Could please provide me some solution with implementations .