Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Users not seeing public folders in outlook after migration to Exchange 2016

Posted on 2016-09-19
4
Medium Priority
?
22 Views
Last Modified: 2016-09-25
So over the weekend we migrated from Exchange 2010 to Exchange 2016. I migrated the public folders and in OWA I can right click on favorites and add the public folder. But in outlook (2013) when I click on folders I do not see public folders listed.
0
Comment
Question by:WiddleAvi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 19

Expert Comment

by:suriyaehnop
ID: 41804885
I believe you did created a mailbox database for public folder in exchange 2016?

Please have a look at https://www.experts-exchange.com/questions/28944512/Exchange-2016-Public-Folders-not-showing-on-Outlook-2013.html
0
 

Author Comment

by:WiddleAvi
ID: 41805068
So upon further investigation, some users can see the public folders and some cannot. When I did the migration most users had their outlook auto update to point to the new server but some did not. I had to remove the account from outlook and add it back in. But whats interesting for those is that autodiscover did not work when adding back their account. I have tested Autodiscover using the Microsoft remote connectivity analyzer and it works fine there.  I checked the link you provided and over there is was an autodiscover plus certificate issue. We have a digicert certificate that passes the test as well on the microsoft remote connectivity analyzer.
0
 

Accepted Solution

by:
WiddleAvi earned 0 total points
ID: 41807360
I followed the steps for Method 1 for end user to fix the issue

https://www.howto-outlook.com/howto/autodiscoverconfiguration.htm
0
 

Author Closing Comment

by:WiddleAvi
ID: 41814578
Found answer on my own to fix it.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
This video discusses moving either the default database or any database to a new volume.
Suggested Courses

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question