Solved

Users not seeing public folders in outlook after migration to Exchange 2016

Posted on 2016-09-19
4
12 Views
Last Modified: 2016-09-25
So over the weekend we migrated from Exchange 2010 to Exchange 2016. I migrated the public folders and in OWA I can right click on favorites and add the public folder. But in outlook (2013) when I click on folders I do not see public folders listed.
0
Comment
Question by:WiddleAvi
  • 3
4 Comments
 
LVL 18

Expert Comment

by:suriyaehnop
ID: 41804885
I believe you did created a mailbox database for public folder in exchange 2016?

Please have a look at https://www.experts-exchange.com/questions/28944512/Exchange-2016-Public-Folders-not-showing-on-Outlook-2013.html
0
 

Author Comment

by:WiddleAvi
ID: 41805068
So upon further investigation, some users can see the public folders and some cannot. When I did the migration most users had their outlook auto update to point to the new server but some did not. I had to remove the account from outlook and add it back in. But whats interesting for those is that autodiscover did not work when adding back their account. I have tested Autodiscover using the Microsoft remote connectivity analyzer and it works fine there.  I checked the link you provided and over there is was an autodiscover plus certificate issue. We have a digicert certificate that passes the test as well on the microsoft remote connectivity analyzer.
0
 

Accepted Solution

by:
WiddleAvi earned 0 total points
ID: 41807360
I followed the steps for Method 1 for end user to fix the issue

https://www.howto-outlook.com/howto/autodiscoverconfiguration.htm
0
 

Author Closing Comment

by:WiddleAvi
ID: 41814578
Found answer on my own to fix it.
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
This video discusses moving either the default database or any database to a new volume.

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now