troubleshooting Question

Google Chrome will not display Google website

Avatar of Sam Slaughter
Sam SlaughterFlag for United States of America asked on
Web BrowsersDell
3 Comments1 Solution164 ViewsLast Modified:
Greetings wise wizards of EE:

I'm helping a friend with a Dell Windows 7 laptop, who uses both Internet Explorer and Google Chrome. Fairly recently he has been able to visit www.google.com with Chrome. He can do so with Internet Explorer, but when he tries with Chrome, the page will not load, and and error message stating ERR_NOT_CONNECTED is displayed.

I googled this issue with IE, and tried some of the suggestions, such as uninstalling & reinstalling Chrome, temporarily turning off the Windows firewall, deleting cookies and a slew of ipconfig /refresh commands from the DOS prompt, but they only resolved the issue immediately after a restart. Once I closed Chrome and re-opened it, the issue would persist.

Any help in regards to this issue would be greatly appreciated.

Zovoth
ASKER CERTIFIED SOLUTION
Spike99
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