Solved

Google Chrome will not display Google website

Posted on 2016-09-19
3
34 Views
Last Modified: 2016-11-22
Greetings wise wizards of EE:

I'm helping a friend with a Dell Windows 7 laptop, who uses both Internet Explorer and Google Chrome. Fairly recently he has been able to visit www.google.com with Chrome. He can do so with Internet Explorer, but when he tries with Chrome, the page will not load, and and error message stating ERR_NOT_CONNECTED is displayed.

I googled this issue with IE, and tried some of the suggestions, such as uninstalling & reinstalling Chrome, temporarily turning off the Windows firewall, deleting cookies and a slew of ipconfig /refresh commands from the DOS prompt, but they only resolved the issue immediately after a restart. Once I closed Chrome and re-opened it, the issue would persist.

Any help in regards to this issue would be greatly appreciated.

Zovoth
0
Comment
Question by:zovoth
  • 2
3 Comments
 
LVL 16

Accepted Solution

by:
Spike99 earned 500 total points
ID: 41805475
Does this problem only effect Google pages like google search & gmail?
If so, I would try the solution on this page:
http://www.labnol.org/internet/cannot-open-google-in-chrome/27939/

Basically, it says to:
1.  go to chrome://net-internals/#sockets in Chrome
2.  click the button to flush sockets
0
 

Author Closing Comment

by:zovoth
ID: 41809626
Greetings Spike99:

Many thanks for your rapid and helpful post... the link to reset the Chrome sockets did the trick.

May the wind be at your back and take care,

Zovoth
0
 
LVL 16

Expert Comment

by:Spike99
ID: 41811156
I'm glad I was able to help!

Take care,

Alicia
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Several part series to implement Internet Explorer 11 Enterprise Mode
SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now