Unable to connect to printer
Posted on 2016-09-19
I am running windows 7 64 bit. I use Microsoft Office 365 and have been for some time. My computer is connected via usb cables to two printers. I am not on a network. About 30 minutes ago I went to print from PowerPoint and found that a red X was under both of my printer's names with an "unable to connect" phrase next to it. I also have adobe Acrobat and that too has a red x and "unable to connect" phrase next to it. Figuring that Microsoft messed me up I checked Word and Excel to see if I could print from them. Alas... Same problem in Excel... but not in Word (for now). I am afraid to reboot as that the whole system may go down.
I did some initial google searches and did not find anything helpful. I even checked Microsoft's sight and found nothing.