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Archive .pst - Why my archive has only Inbox folder?

Posted on 2016-09-19
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Last Modified: 2016-10-03
Hi All,

I have Outlook 2010 with Windows 7 pro installed on my network machine and we have an Exchange Server 2008. I have added in Outlook my Archive folder which I can see only my Inbox on this archive. Where is my send, deleted, items gone?

Can you please advice?
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Question by:mallony
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by:nobus
nobus earned 83 total points
ID: 41805927
i would recreate the archive  file, it should have all local folders :
https://support.microsoft.com/en-us/kb/2720581
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by:Andy Navi
Andy Navi earned 83 total points
ID: 41806332
in PST the folder u will see, what you have created.

like here u have only created inbox.. that is why u seen Inbox folder
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Edwin Hoffer earned 251 total points
ID: 41806672
Hello mallony,

You archive is not showing send, deleted because firstly you have to export the files into a .pst file by going to File / Import export / Export to file / Personal folder file .pst.   When using this method the emails show up once imported back into outlook.

Instead of it if the archived folder doesn't shows up the information then, maybe your Archive.pst file has been corrupted. So to recover that PST file use Scanpst.exe to recover that file. If it is not repaired with the help of Inbox Repair Tool then try to use a third party tool. Use Outlook Recovery Tool to repair that PST file.  After recovering that file it will show you the other contents of it.
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Assisted Solution

by:Exchange User
Exchange User earned 83 total points
ID: 41807062
When archiving, make sure you didnt only select the 'Inbox' folder to archive, If you select your email address which you can see above the inbox folder, then all the folders underneath it will be archived.
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Author Closing Comment

by:mallony
ID: 41825909
Great advice! Thank you all.
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