MisfitDevil99
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Uninstalled Blue tooth keeps reinstalling upon restart - Windows 10
I have a ASUS GL551JM 15-Inch Gaming Laptop that has a defective Bluetooth card. Bluetooth would only work intermittently. Even when it was working somewhat, it still wasn't working properly with anything connected via Bluetooth. Rather than get the laptop serviced, I've opted to purchase a Kinivo BTD-400 Bluetooth USB Adapter as a work around. Before inserting the USB adapter, I attempted to remove Bluetooth from my laptop via the control panel, and it's drivers through device manager. But every time I do so, the drivers are reinstalling on restart. But still not functioning.
Can anyone please advise how I might get Bluetooth and it's drivers from reinstalling upon restart? Is it the Intel PROSet Wireless software that's reinstalling it?
Can anyone please advise how I might get Bluetooth and it's drivers from reinstalling upon restart? Is it the Intel PROSet Wireless software that's reinstalling it?
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Did you try disabling the Bluetooth card? Windows has to detect it so that you can disable it. Another thought would be to simply physically remove the card itself.
ASKER
Hello and thanks for getting back to me. Ok, I've disabled the Bluetooth driver. Restarted a few times, and it's still disabled. However, the instructions for the Kinivo usb adapter states i should uninstall any Bluetooth software prior to inserting the usb drive. Which will install the driver for the Kinivo adapter. Will i be ok just leaving it disabled and installing the kinivo? Or should I disable to bluetooth card? If so, how do I do that?
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ASKER
Removing the card looks pretty straight forward. I found these instruction:
https://rog.asus.com/15842014/hands-on/g551-upgrade-guide/
But it states "The WLAN / Bluetooth combo card can be removed and replaced, although if replaced with a different card there may be compatibility issues, so it is best to avoid changing it." If I do remove the WLAN/Bluetooth combo card, will i have issues connecting to WIFI or the internet in any other way? Can the laptop function properly without that card, and the Kinivo Bluetooth adapter installed?
https://rog.asus.com/15842014/hands-on/g551-upgrade-guide/
But it states "The WLAN / Bluetooth combo card can be removed and replaced, although if replaced with a different card there may be compatibility issues, so it is best to avoid changing it." If I do remove the WLAN/Bluetooth combo card, will i have issues connecting to WIFI or the internet in any other way? Can the laptop function properly without that card, and the Kinivo Bluetooth adapter installed?
You should be fine. Its more worried about other software and device interfering with its own. You should be good to go!
ASKER
Sorry masnrock, not sure what you mean by was there any software that interacted with the Bluetooth card?
ASKER
So don't physically remove the card Knightsman?
The problem is that your Bluetooth card has a double function as wireless card. So if you remove it, you won't have any wireless either.
I would just install the new bluetooth dongle. Maybe it won't even need a driver and just work, or Windows updates can download and install it's driver. Only if that doesn't happen would I install the driver you got from the manufacturer. But wait some time until you do so, as the windowsupdates can take some time to kick in.
I would just install the new bluetooth dongle. Maybe it won't even need a driver and just work, or Windows updates can download and install it's driver. Only if that doesn't happen would I install the driver you got from the manufacturer. But wait some time until you do so, as the windowsupdates can take some time to kick in.
Now knowing that is a combo card changes the game entirely. Just keep it disabled like you have already done and install your new UDB bluetooth.
ASKER
Thank you both! The USB adapter seems to be working with the original Bluetooth driver disabled.