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Windows 2000 virtual image using VMWare converter

Posted on 2016-09-20
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Last Modified: 2016-09-27
Before throwing out some old servers I decided to virtualize them in the event we need to collect some old date from them. I used the VMWare Converter 4.0.1 (last one to be Win2k compatible) and the process of creating a guest went very smoothly. The virtual image was saved on an external drive. When I try to run it however I get a BSOD with a  Kernel error.

When I made the conversion I indicate a 1 processor guest although this was a multiprocessor server and OS. But wonder if that is a correct setting and the cause of the BSOD. I am running a new conversion as multiprocessor vm but wanted to check with someone that had prior experience. Creating those images takes some time...
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Question by:gaspan
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18 Comments
 
LVL 98

Expert Comment

by:John Hurst
ID: 41807236
If you still have the server (I am sure you do) try a newer version of VMware Converter to see if that works. There is likely a driver issue from the first conversion that is causing the issue.
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LVL 1

Author Comment

by:gaspan
ID: 41807241
The newer versions are not compatible with Windows 2000. I am using the "most recent" compatible version...
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LVL 98

Expert Comment

by:John Hurst
ID: 41807246
I saw a post from Andy a while back that suggested a later version (at least that is what I recall). That is why I suggested.

Can you try Driver Updates on the server and see if you can convert again.
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LVL 123
ID: 41807422
and what is the BSOD ?

this will tell us what is wrong?

Storage Controller fault Stop 7b ?
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LVL 1

Author Comment

by:gaspan
ID: 41807443
I decided to redo the conversion as I noticed having a single processor setting when in fact the physical machine and os are for a multiprocessor system. I will try that when it is done and return with more info. Thank you very much for your help so far
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LVL 123
ID: 41807448
Single Processor and Multiprocessor HALs can cause BSODs, and they have to be switched manually, not plug and play like 2003.

but a single processor HAL will run on a dual processor machine, but NOT the other way round.
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LVL 1

Author Comment

by:gaspan
ID: 41807537
i am attaching a screenshot of the BSOD
Capture.JPG
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LVL 98

Expert Comment

by:John Hurst
ID: 41807538
Please try again and click on the blue Attach File link near the bottom.
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LVL 123
ID: 41807553
Stop 0x1E - Hardware Abstraction Layer (HAL) fault.

possibly incorrect HAL, and surrounding files.
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LVL 98

Expert Comment

by:John Hurst
ID: 41807558
That is what I looked up as well. Does that not render the system unable to be converted?
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LVL 123
ID: 41807599
Common problem, when we used to convert 2000 machines. But that was a long time ago.

Re-convert, and accept the defaults. Do not change anything.

Can be converted, but you need to ensure you have correct HAL and supporting files, and take note of physical hardware and like virtual hardware.

see here

https://support.microsoft.com/en-us/kb/237556
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LVL 1

Author Comment

by:gaspan
ID: 41807603
Are you implying that I need to downsize the kernel to single processor before making a virtual image?  Could it be a drive/storage issue? When I generated the image it asked me for storage type on the target and I selected Scsi.
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LVL 123
ID: 41807615
just complete a conversion "as is" do not change anything.

and then let me know what the VM is, that's been created. Before Power On!

Storage Controller is Stop 0x7B
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LVL 1

Author Comment

by:gaspan
ID: 41807844
No luck. There are no errors in the creation but I am stuck at the same error... 0x1E
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LVL 1

Accepted Solution

by:
gaspan earned 0 total points
ID: 41811682
I finally found the issue causing the BSOD. Apparently it has to do with a scsi driver that was installed as part of the Update Roll Up 1 for Windows 2000 SP4. There is a hotfix that replaces this driver and upon installation of the hotfix I was able to make a successful conversion. I did use SCSI option for storage which was the default.

There is a Microsoft discussion of this hotfix here:  https://support.microsoft.com/en-us/kb/904374

Thank you all for your input
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LVL 123
ID: 41811724
where did you get the Hotfix, from Microsoft ?

But this error only occurs on the conversion, not on the original physical server ?
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LVL 1

Author Comment

by:gaspan
ID: 41811732
The hotfix is still available via email from Microsoft. I was surprised myself...
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LVL 1

Author Closing Comment

by:gaspan
ID: 41817537
Because I did my own research aside from the recommendations which did not solve my problem
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