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Posted on 2016-09-20
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i have updated to windows 10 pro with all the updates. i seemed to be having issues at first when updating so i would have to manually shut the computer down. Now when i try to do things, it seems to take too long, things even spin. im thinking i should replace the hard drive. any thoughts? if i do create an image, is there a good, free app out there i could use? if i do image will i have the same problems because i will use the original drive to image?
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Question by:stevekee65
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6 Comments
 
LVL 22

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by:eeRoot
eeRoot earned 664 total points (awarded by participants)
ID: 41807371
If you image the existing OS, a copy would have any issues that the current install is having.  There are a few ways of troubleshooting slow performance.  Remove any old un-needed applications, let Windows update run overnight, then run Defrag (if you have a harddrive and not an SSD)
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LVL 49

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by:dbrunton
dbrunton earned 664 total points (awarded by participants)
ID: 41807873
Test the hard drive first.  If it fails the test then replace.

Seagate SeaTools here http://www.seagate.com/au/en/support/downloads/item/seatools-win-master/

Western Digital Data Lifeguard Diagnostic  http://support.wdc.com/downloads.aspx?lang=en
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LVL 93

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by:nobus
ID: 41808115
post the specs of the pc, and installed ram and disk, so we can help you better

was there a special reason to upgrade to win10 ?
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Author Comment

by:stevekee65
ID: 41808616
HP Compaq Pro 6300 MT
core(TM) i5-3570 3.40ghz
8gig ram, 64 bit os

i work for a school and we upgraded to windows 10 because it was free
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LVL 93

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by:
nobus earned 672 total points (awarded by participants)
ID: 41808902
ok, so there was no other reason for the upgrade - troubles, hard or soft i take it?
if the upgrade went well, you can easily reinstall windows 10

but first, is suggest to test ram and disk
now  - your system can be had with SSD or rotating drive
for SSD - you need the SSD manufacturer's software

for rotating drives, i use the UBCD :
Hardware diagnostic CD    UBCD
---------------------------------------------------
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/      

**  you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives  use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox

for completeness -here's how i handle disk problems : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
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LVL 49

Expert Comment

by:dbrunton
ID: 41844832
These three comments cover methods and various comments on troubleshooting and solving the problem.  They do not provide full resolution as the questioner has not come back.
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