Solved

create an image

Posted on 2016-09-20
6
29 Views
Last Modified: 2016-10-15
i have updated to windows 10 pro with all the updates. i seemed to be having issues at first when updating so i would have to manually shut the computer down. Now when i try to do things, it seems to take too long, things even spin. im thinking i should replace the hard drive. any thoughts? if i do create an image, is there a good, free app out there i could use? if i do image will i have the same problems because i will use the original drive to image?
0
Comment
Question by:stevekee65
6 Comments
 
LVL 21

Assisted Solution

by:eeRoot
eeRoot earned 166 total points (awarded by participants)
Comment Utility
If you image the existing OS, a copy would have any issues that the current install is having.  There are a few ways of troubleshooting slow performance.  Remove any old un-needed applications, let Windows update run overnight, then run Defrag (if you have a harddrive and not an SSD)
0
 
LVL 47

Assisted Solution

by:dbrunton
dbrunton earned 166 total points (awarded by participants)
Comment Utility
Test the hard drive first.  If it fails the test then replace.

Seagate SeaTools here http://www.seagate.com/au/en/support/downloads/item/seatools-win-master/

Western Digital Data Lifeguard Diagnostic  http://support.wdc.com/downloads.aspx?lang=en
0
 
LVL 91

Expert Comment

by:nobus
Comment Utility
post the specs of the pc, and installed ram and disk, so we can help you better

was there a special reason to upgrade to win10 ?
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 

Author Comment

by:stevekee65
Comment Utility
HP Compaq Pro 6300 MT
core(TM) i5-3570 3.40ghz
8gig ram, 64 bit os

i work for a school and we upgraded to windows 10 because it was free
0
 
LVL 91

Accepted Solution

by:
nobus earned 168 total points (awarded by participants)
Comment Utility
ok, so there was no other reason for the upgrade - troubles, hard or soft i take it?
if the upgrade went well, you can easily reinstall windows 10

but first, is suggest to test ram and disk
now  - your system can be had with SSD or rotating drive
for SSD - you need the SSD manufacturer's software

for rotating drives, i use the UBCD :
Hardware diagnostic CD    UBCD
---------------------------------------------------
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/      

**  you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives  use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox

for completeness -here's how i handle disk problems : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
0
 
LVL 47

Expert Comment

by:dbrunton
Comment Utility
These three comments cover methods and various comments on troubleshooting and solving the problem.  They do not provide full resolution as the questioner has not come back.
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now