Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

create an image

Posted on 2016-09-20
6
Medium Priority
?
48 Views
Last Modified: 2016-10-15
i have updated to windows 10 pro with all the updates. i seemed to be having issues at first when updating so i would have to manually shut the computer down. Now when i try to do things, it seems to take too long, things even spin. im thinking i should replace the hard drive. any thoughts? if i do create an image, is there a good, free app out there i could use? if i do image will i have the same problems because i will use the original drive to image?
0
Comment
Question by:stevekee65
6 Comments
 
LVL 22

Assisted Solution

by:eeRoot
eeRoot earned 664 total points (awarded by participants)
ID: 41807371
If you image the existing OS, a copy would have any issues that the current install is having.  There are a few ways of troubleshooting slow performance.  Remove any old un-needed applications, let Windows update run overnight, then run Defrag (if you have a harddrive and not an SSD)
0
 
LVL 50

Assisted Solution

by:dbrunton
dbrunton earned 664 total points (awarded by participants)
ID: 41807873
Test the hard drive first.  If it fails the test then replace.

Seagate SeaTools here http://www.seagate.com/au/en/support/downloads/item/seatools-win-master/

Western Digital Data Lifeguard Diagnostic  http://support.wdc.com/downloads.aspx?lang=en
0
 
LVL 93

Expert Comment

by:nobus
ID: 41808115
post the specs of the pc, and installed ram and disk, so we can help you better

was there a special reason to upgrade to win10 ?
0
Meet the Family that is Made for Collaboration

The TeamConnect Family product group as part of the Sennheiser for Business Portfolio comprising high-quality, technically well-conceived meeting solutions for business communication – designed for any meeting room and any meeting situation.

 

Author Comment

by:stevekee65
ID: 41808616
HP Compaq Pro 6300 MT
core(TM) i5-3570 3.40ghz
8gig ram, 64 bit os

i work for a school and we upgraded to windows 10 because it was free
0
 
LVL 93

Accepted Solution

by:
nobus earned 672 total points (awarded by participants)
ID: 41808902
ok, so there was no other reason for the upgrade - troubles, hard or soft i take it?
if the upgrade went well, you can easily reinstall windows 10

but first, is suggest to test ram and disk
now  - your system can be had with SSD or rotating drive
for SSD - you need the SSD manufacturer's software

for rotating drives, i use the UBCD :
Hardware diagnostic CD    UBCD
---------------------------------------------------
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/      

**  you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives  use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox

for completeness -here's how i handle disk problems : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
0
 
LVL 50

Expert Comment

by:dbrunton
ID: 41844832
These three comments cover methods and various comments on troubleshooting and solving the problem.  They do not provide full resolution as the questioner has not come back.
0

Featured Post

Who's Defending Your Organization from Threats?

Protecting against advanced threats requires an IT dream team – a well-oiled machine of people and solutions working together to defend your organization. Download our resource kit today to learn more about the tools you need to build you IT Dream Team!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Backups and Disaster RecoveryIn this post, we’ll look at strategies for backups and disaster recovery.
New style of hardware planning for Microsoft Exchange server.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
Suggested Courses
Course of the Month14 days, 18 hours left to enroll

578 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question