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jana
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Why at random login in Windows 8 my 'home-path' changes

We had a computer Windows 8 infected with malicious data.  We ran comodo antivirus, spybot S&D, malware, etc. and cleaned it up.

At bootup, the %homepath% changed to temp.username.001 and randomly next boot up to .002 and so on.  Yet the username at top is the same exact as when first purchased.  It's like the path is always created and the user has to go to the original user\user-name to access the files.

whats going on?
Windows 8Vulnerabilities

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jana

8/22/2022 - Mon
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Daniel Checksum

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jana

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what do you mean by " Sounds about right for Comodo and spybot."?
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David Johnson, CD

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jana

ASKER
What is "hosed"?
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nobus

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jana

ASKER
We are currently running the recommended apps for cleanup.  However, our question still is:

  • Why after the initial cleanup with the apps (with apps comodo antivirus, spybot S&D, malware, etc.) it changed the %homepath% to temp.username.001 and an actual folder is created as temp.username.001? (where the 'username' is replaced by an actual user name of the user, example 'temp.SusanSmith.001')
  • Then at random PC restart %homepath% is changed to temp.username.002 and a folder is created with same name
  • Again, in another restart, change the %homepath% to temp.username.003 and so on?
  • Yet the username at top of the user screen is the same exact as when first purchased, for example it says at top 'SusanSmith'.

When the this happens and the user logged in, he thinks that all his pix, videos, documentation has been deleted when it's not because when we go into the original username folder (c:\users\SusanSmith), all his data is there.

At this point the user has the following folders created under c:\users folder

c:\users\SusanSmith
c:\users\temp.SusanSmith.001
c:\users\temp.SusanSmith.002
c:\users\temp.SusanSmith.003

Can somebody explain this?

Thanx in advance.
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jana

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nobus

that seems a likely cause at last
jana

ASKER
We ran then recommendations in ID: 41807751 to no avail.
nobus

that can be - but it does not hurt imo
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jana

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David Johnson, CD

hosed = corrupt
login as an administrator
from regedit go to
HKLM\SOFTWARE\Microsoft\Windows NT\ CurrentVersion\ProfileList              
go through the SID's S-1-5-21's
locate the profile image path of interest and rename the GUID to GUID.old
in c:\users rename the profiles that are corrupted. or backup all of them
You will have to determine which ones have files in them.
Regedit i.e. rename S-1-5-21-262614696-1447481594-2233547090-1055 to S-1-5-21-262614696-1447481594-2233547090-1055.old
logoff and then login as the user, copy the users data (documents/pictures/video/music) from the backup to the user folder
jana

ASKER
Thanx for the info.  That is what we meant in "we found a series of tedious steps that comprehend of working with registry, etc." in D: 41815101.
jana

ASKER
viable solution to our situation.
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