I think I'm being dense here, but here is my issue. Customer has an HP 500B Microtower with 2 Hannspree monitors. It had an older Nvida video card with a DVI/HDMI/DisplayPort. Recently the monitor connected to the displayport stopped working. The owner thought he was pulling that wire when he used his standing desk.
I purchased a Nvida 710 card and assumed that I would just use the VGA port on the new card. No go. The second monitor would not be recognized even though it appears to be set to autodetect. Both monitors work if plugged into the DVI port.
I know I'm missing the obvious but any help would be appreciated.