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Gateway - W340UA

I have been given one of the above computers, but I cannot get into it because I do not have a password. Any ideas how I can get over this.

SOLUTION

Amit

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rindi

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Peter Masters

Thanks for the replys,does not look very good! A bit more info. - the password I need is the HDD user password, which is the first thing that comes on the screen when "firing up" The previous owner was my partners father, now deceised! We would like to get into it, for photos & family history. Would manufactures be able to help with this?
Regards Peter Masters

rindi

If it really is the HD password, the disk is nothing more than a brick. Nothing you can do except try different passwords.

I would look for his backup media and check if you can restore the files from there. If you can't find those media, or he didn't backup, maybe you can guess his password. Maybe he used something that was easy for him to remember, like his child's birthday or something like that.

nobus

test with another disk drive, and install an os on it; otherwise, you'll have to ask his relatives for the password

Amit

We both stated without password system cannot be accessed.