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Outlook 2013 Search Issues

Posted on 2016-09-21
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Last Modified: 2016-10-13
I have a numbers of users that have a shared mail box. All these users also have a personal mailbox where they are able to search in outlook for emails using the search function. but they are unable to search for emails on the shared mailbox. So I don't think it is an indexing issue on the PC's. Any idea what it could be?
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Question by:James Danahay
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Todd Nelson earned 500 total points
ID: 41809890
Is the shared mailbox in a different database from the other users?

Could be an Exchange content indexing issue.

http://exchangeserverpro.com/monitor-rebuilding-content-indexes-exchange-databases/
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Expert Comment

by:Todd Nelson
ID: 41832467
James,

Will you provide a status update to your request?
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Author Comment

by:James Danahay
ID: 41842819
Hi Todd

Sorry for the delay
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