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Citrix and Internet Explorer Problem
I have a Windows 7 workstation that is displaying a " An error occurred please try again later ( Playback ID: Soloytbisikn15f) "
When attempting to run Youtube video's. On a Citrix server only.
1.Sometime pressing F5 works to display a video but then it immedately cuts out with the error in IE 11.
2. I can access only a few non youtube video's, most doe not work .
3. This happens even when using the admin account.
How can I display youtubes video;s ??
Thanks
When attempting to run Youtube video's. On a Citrix server only.
1.Sometime pressing F5 works to display a video but then it immedately cuts out with the error in IE 11.
2. I can access only a few non youtube video's, most doe not work .
3. This happens even when using the admin account.
How can I display youtubes video;s ??
Thanks
MultiMedia ApplicationsWeb BrowsersCitrix
Last Comment
jdmailny
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ASKER
This solution should work with updating the Flash Player.
known issue with 2008R2 and IE that h.264 content (=html5) is not working. you need to install this hotfix
quote>
CAUSE
This problem occurs because the Desktop Experience feature in Windows Server 2008 R2 does not include decoders for the H.264 and AAC formats.
RESOLUTION
To resolve this problem, install the Desktop Experience Decoder Update for Windows Server 2008 R2. This update adds the H.264 and AAC decoders to enable playback of these formats.
https://support.microsoft.com/en-us/kb/2483177
Try playing them using Chrome it has an inbuilt pepper flash and is automatically up to date
https://www.google.com.au/chrome/browser/desktop/