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Unable to open other user folder in Outlook 2016

Hi -

I have an issue with giving access to client A's Inbox (not full mailbox) from client B - They both have Outlook 2013. Client B has full editor permissions on the inbox of client A. The error that comes up when i select OPEN Other User's folder is : " Cannot Display the folder. The inbox folder cannot be found."
They are both running on Office 365. I did not enable full mailbox permissions via the Exchange Admin web portal because i don't want Client A to see Client B's contacts, i just want to give them access to the Inbox.
Any suggestions would be helpful.

OutlookExchangeMicrosoft 365

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8/22/2022 - Mon