troubleshooting Question

Cisco 7961 Headsets on UC520 System Not Working, Speakerphone Works Fine

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masnrockFlag for United States of America asked on
IP TelephonyVoice Over IPNetworkingCisco
15 Comments3 Solutions468 ViewsLast Modified:
I'm working with a Cisco UC520 system. The phones are mostly 7961 and 7961GE. My problem is that a few of them have the headsets not always working. However, the speakerphones works fine.

They previously worked without incident. All that was done was to change the associated extensions. Originally 3 had this issue. One phone suddenly started working out of the blue. I know these phones are known to have hardware issues, but is there anything that can be checked from a settings or configuration aspect?
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