Office 365 Sync with office 2016

I have email hosted with 0365 and the office 2016 suite. Outlook (client) is not fully syncing with the server. How can I force outlook to sync without having to create a new profile
James DanahayDirectorAsked:
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Ibrahim BennaConnect With a Mentor Service Delivery ManagerCommented:
What do you mean "not fully syncing"? Do you mean that it is failing during the syncing process or just that it syncs back to a certain date?

By default Outlook 2016 will only cache the last 1 year worth of mail and you have to change it manually if you wish it to cache more.
Mark GalvinManaging Director / Principal ConsultantCommented:

Can you expand on 'not fully syncing' please?

For example, by default, Outlook is set to Cached Mode and just 12 Months of email.

Mark GalvinManaging Director / Principal ConsultantCommented:
Some points at least, no??
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