Solved

hide Sent by in Lotus Notes

Posted on 2016-09-22
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Last Modified: 2016-10-04
I got a team mail and want to remove the send by field when user use this database to send email, I know lotus get this because is id is different of the owner database but I want to be able to remove this from Lotus domino  designer ..

On my google search people change or add principal field for this kind of problem but not explain at all ..

Need a how to help please !!

Thanks
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Question by:imab
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Sjef Bosman earned 500 total points
ID: 41811975
The bad news: you cannot do that, using the Designer and change the form. This is how Domino and Notes are constructed, the Sender of a message is always visible.

The good news: there are ways to bypass the problem.

A. You can ask your users to switch id, to the Team id, e.g. using a Location document. It's not a very practical solution, because they might want to switch rapidly back an forth to their own id and that isn't really possible.

B. You can do some programming that writes the mail directly in the "mail.box" database. This is the router's own database, its work queue. The Router process will pick up anything it finds in its queue and then tries to send it out. No need to use the Principal field, and you can set From to the team's mailbox address.

C. You can develop something in C that uses the Extension Manager ... Far too difficult, so try solution B.
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Author Comment

by:imab
ID: 41812245
Thanks Sjef

I know already those solution, but I was looking for programming design template to apply to my
user that use this kind database group ..
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Expert Comment

by:Sjef Bosman
ID: 41812273
There is a mail template on OpenNTF that uses the mail.box approach. See also this question: https://www.experts-exchange.com/questions/28332340/Email-Sent-from-Mailbox-as-Another-Group-or-Person.html
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Author Comment

by:imab
ID: 41812294
Thanks again Sjef

I already know this database and have work with but very old database design and miss some
important thing to work with ...

I have mine than I buid my self on 8.5 for the company but only thing I'm looking to solve is this
Send by problem .... I think the problem is from smtp server show the sender and other not ...

The reason why I will like to remove it totally from the original mail !!
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Assisted Solution

by:Sjef Bosman
Sjef Bosman earned 500 total points
ID: 41813133
Impossible. The only way is to create and save the mail directly in the mail.box database.
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Expert Comment

by:Sjef Bosman
ID: 41815548
And? Did you implement some solution?
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Author Comment

by:imab
ID: 41815795
No keep going with my database like I build, I will find something for sure !!!
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Expert Comment

by:Sjef Bosman
ID: 41815929
I once offered to eat my hat in case someone found an "impossible" solution, but after eating it twice I lost my appetite!

But if you find a different solution, I'd love to hear all about it!
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by:Sjef Bosman
ID: 41824815
Huh? No result? I told you how it's supposed to be done, and that there's no other (quick) solution. To me, that's a result, isn't it?
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by:Sjef Bosman
ID: 41827113
Sometimes, "no" or "not possible" just is the right answer... I would really have liked to help you with a new solution, so I'm wondering what you did to bypass the problem. Did you create the mail directly in the mail.box database? In fact it would only be a new Send button in the group mail database.
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