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Why does PowerPoint:mac 2016 not include audio when exporting to video?

Posted on 2016-09-22
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Last Modified: 2016-09-23
Put very simply:

    Take the attached PowerPoint file:
    Audio-to-video-test.pptx

    [list=2][/list] Open with PowerPoint 2016 on a PC and save as an MP4 file. The sound is heard in the video.

    [list=3][/list] Open the same file in PowerPoint:mac 2016 and again, save as an MP4 file. No sound channel is present in the video file.

    Why?
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    Question by:Jamie Garroch
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    2 Comments
     
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    Accepted Solution

    by:
    Randy Downs earned 2000 total points
    ID: 41811886
    Even though it marked as complete, it appears to be a known bug. You can try downloading the latest update to see if it is indeed fixed.

      PowerPoint Product Team [MSFT]
    ADMIN
    PowerPoint Product Team [MSFT] (Admin, Office.com) responded  ·  Jul 14, 2016
    Thank you for your feedback! This feature is now available to all Office 365 subscribers via the June updates.

    Note that it’s a known limitation in the current version that the embedded video and audio can’t playback in the exported video yet. Please vote on the request below, if the playback functionality of the embedded media files is critical to your scenario, and we’ll prioritize it accordingly:
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    LVL 12

    Author Comment

    by:Jamie Garroch
    ID: 41811987
    That's a good find thank you Randy. Is that an official Microsoft site? Thanks to Microsoft for decreasing my productivity to zero for another day!
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