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unable to install vsphere server 5.1

Posted on 2016-09-22
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Last Modified: 2016-09-26
So we're trying to reinstall vsphere server 5.1 on a physical server and i'm getting nothing but errors on the first step of the simple installer (SSO install)

can anyone help me get this reinstalled?

physical server:
server 2008 r2 fully updated
vmware vsphere server version installing:  5.1 update 3e

background:
this server previously had vsphere running fine, but stopped authenticating so we uninstalled it.
tried to install version 6, failed, so went back and we're trying 5.1

troubleshooting steps:
completely uninstalled all things vmware
deleted the vmware folders from programfiles/programdata
deleted the registry keys under hklm/software/vmware and hkcu/software/vmware
deleted the contents of %temp%
uninstalled all things sql server 2005 and 2008 R2 (but not sql 2012 as that's in use)
deleted the local user account vmware created
deleted the 2 domain objects vmware created (one user and one group)


process i'm doing logged in as a local and domain administrator:
launch simple installer (version 5.1. update 3e)
(sso install starts first)
choose a password for admin@vsphere.local (meeting domain requirements)
selected sql express 2008 r2
chose an sa password and user password (different, both meeting domain requirements)
verified hostname is correct
use network service account
https port 7444 (not currently in use)

goes thru the install then at about 95% done, right when it says "configuring database" for a half second, it switches to rolling back action and fails

since i can't install the SSO, it can't continue as SSO is a requirement for the rest of the installs

when i run the SSO installer by itself, outside of the simple installer, the failure is the same

attached is a mostly sanitized msi log file
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Question by:FocIS
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6 Comments
 
LVL 124
ID: 41811181
5.1 is now end of life, no more support, defunct and retired.

I would suggest a supported version of VMware vSphere 5.5 or 6.0.

I would recommend a fresh NEW SERVER.

and then re-install from new.
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LVL 2

Author Comment

by:FocIS
ID: 41811254
Hi there, and thanks for the reply

we're not licensed for 6, and upgrading all of the esx hosts would be too costly for little gain

5.5 3e server partially installs fine...  
sso - good
web client - good
inventory service - good
server - interrupted and rolled back

tried again for just server outside of the simple installer, same end result

i'd love to upload the vim-vcs-msi.log file if you think it'll help?
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LVL 124

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 41811344
No, I'm afraid it will not help.

vCenter Server upgrades are BUGGED!

You have got the exact same fault, that we've seen in the last few months, and after spending many hours with VMware Support, there is NO FIX.

A few workarounds exist, and all of them include a new installation, but use your same database, or scrap the existing server and rebuild a new server, and install new.

I wrote a recent Group discussion.

see here

Experience of Upgrading vCenter Server vCenter Server 5.5 Update 2b      5.5 U2b      to latest vCenter Server 5.5 Update 3e      5.5 U3e
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LVL 2

Author Comment

by:FocIS
ID: 41811566
Wow, i really dont want to rebuild this physical server - there's a ton of other stuff on it.  I don't even care about the vmware database from the now-uninstalled version... wish there was just a way to scrub all things vmware and start over without a total reinstall of windows
0
 
LVL 124
ID: 41811595
Just create a virtual machine, or use the VCSA 5.5 appliance.

It's never a good idea, to have other roles on your vCenter for Windows server.
0
 
LVL 2

Author Closing Comment

by:FocIS
ID: 41816545
Totally see what you mean now, just going with a new physical machine - spent too many hours trying to reinstall and realize it will never, ever work
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