troubleshooting Question

XP computer refuses to execute downloaded .exe files.

Avatar of Charlie Weston
Charlie WestonFlag for United States of America asked on
Windows XP
14 Comments4 Solutions153 ViewsLast Modified:
I have a Windows XP desktop computer in my back office that runs certain administrative tasks on my office system.  It has been functioning more or less normally until recently, when I had to download a software update for the postage printer.  I downloaded the exe file to my desktop, but when I double-clicked on it, it refused to execute.  I moved the software to another computer, and was able to update and run it.  

But the problem persists with the backroom machine.  Today I had a problem with a vendor-supplied module which is married to that machine by a certificate, so impossible to move to another computer.  I called the vendor's help desk, and they asked me to download and run a Webex screen sharing program.  Again, I downloaded the file, but it would not execute. If I right-click on the file name, no drop-down menu appears.  It's as if the computer has been set not to run exe files.

Can anybody suggest a solution to this problem? Could it be just a setting that needs changing?
ASKER CERTIFIED SOLUTION
BillDL
General Factotum

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 4 Answers and 14 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 4 Answers and 14 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros