XP computer refuses to execute downloaded .exe files.
Posted on 2016-09-22
I have a Windows XP desktop computer in my back office that runs certain administrative tasks on my office system. It has been functioning more or less normally until recently, when I had to download a software update for the postage printer. I downloaded the exe file to my desktop, but when I double-clicked on it, it refused to execute. I moved the software to another computer, and was able to update and run it.
But the problem persists with the backroom machine. Today I had a problem with a vendor-supplied module which is married to that machine by a certificate, so impossible to move to another computer. I called the vendor's help desk, and they asked me to download and run a Webex screen sharing program. Again, I downloaded the file, but it would not execute. If I right-click on the file name, no drop-down menu appears. It's as if the computer has been set not to run exe files.
Can anybody suggest a solution to this problem? Could it be just a setting that needs changing?