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Since this server was going to be used exclusively for processing one application, I had the network guys create a new virtual server and then the manual setup worked. Thank you.
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I have to create an Office365 Outlook profile on a Windows Server 2008R2 server for a synchronization process for our CRM program, Interaction.<br />
<br />
The Interaction program requires that the profile be created manually. It works fine when using autodiscover but when I create it manually, I get an error message. We have turned off the firewall on the server.<br />
<br />
The error: &nbsp;The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.<br />
<br />
In the manual setup, I am choosing:<br />
server: &nbsp;outlook.office365.com<br />
full username with @ourfirm<br />
deleselecting encryption and prompt for credentials on the security tab, as well as ANONYMOUS AUTHENTICATION.<br />
On the CONNECTION tab:<br />
url: outlook.office365.com<br />
ssl only<br />
proxy server: &nbsp;msstd:outlook.com<br />
I checked both fast and slow networks<br />
and I chose BASIC AUTHENTICATION<br />
<br />
Please help me!!!
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I have to create an Office365 Outlook profile on a Windows Server 2008R2 server for a synchronization process for our CRM program, Interaction.

The Interaction program requires that the profile be created manually. It works fine when using autodiscover but when I create it manually, I get an error message. We have turned off the firewall on the server.

The error:  The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

In the manual setup, I am choosing:
server:  outlook.office365.com
full username with @ourfirm
deleselecting encryption and prompt for credentials on the security tab, as well as ANONYMOUS AUTHENTICATION.
On the CONNECTION tab:
url: outlook.office365.com
ssl only
proxy server:  msstd:outlook.com
I checked both fast and slow networks
and I chose BASIC AUTHENTICATION

Please help me!!!

Office365 Outlook Profile Manual Setup Error

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.