I have to create an Office365 Outlook profile on a Windows Server 2008R2 server for a synchronization process for our CRM program, Interaction.
The Interaction program requires that the profile be created manually. It works fine when using autodiscover but when I create it manually, I get an error message. We have turned off the firewall on the server.
The error: The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
In the manual setup, I am choosing:
full username with @ourfirm
deleselecting encryption and prompt for credentials on the security tab, as well as ANONYMOUS AUTHENTICATION.
On the CONNECTION tab:
proxy server: msstd:outlook.com
I checked both fast and slow networks
and I chose BASIC AUTHENTICATION
Please help me!!!