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Office 2016 permission denied on Webdav save

Posted on 2016-09-22
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Last Modified: 2016-10-16
Multiple Windows 10 computers with Office 2016 are having issues saving modified files on a Webdav drive created with NetDrive2.

I can save new files on the WebDav drive
I can right click and edit a file name on a WebDav drive
But when I open the file, make a change, and then save that file. I get access denied.

Another weird thing is that I will then go to close the file and say discard changes, but when I open the file it has actually saved the changes that I tried to save.
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Question by:unisupport
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Expert Comment

by:xtermie
ID: 41812332
check here I think you need an update of some sort
https://www.synology.com/de-de/releaseNote/DS414
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Author Comment

by:unisupport
ID: 41812424
Sorry. This is not a NAS. It is on a Windows server and the problem doesn't appear to be a server issue as I found it works fine on a Windows 10 with Office 2013, so it appears to be an Office issue.

I have tried a repair on Office and that didn't fix it. Add
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unisupport earned 0 total points
ID: 41838834
The issue has been resolved.  NetDrive was set to mount the WebDav as a local drive. Changed this to save as Network Drive and it fixed the issue.
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Author Closing Comment

by:unisupport
ID: 41845499
Only one other response and his information was about a NAS which this was not. I figured out the fix and explained it on here for others to learn from in the future.
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