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Logitech Squeezebox

Posted on 2016-09-22
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Last Modified: 2016-10-13
I have a Logitech Squeezebox installed on a NAS. I have 3 x Duets attached to it & all work fine. I have as PC on the network running Win 7 ultimate 64bit. From the PC I can use the browser to open up the Squeeze box management screen & control playlists etc. A few days ago I changed the motherboard & cpu in my PC & reinstalled Win 7. The 3 x duets still work fine & music plays but I cannot view the management screen on my PC in neither IE11 or Chrome. All I get is the coloured background screen of the program & a continuous rotating icon saying 'loading Logitech Media Server...'  I know it has loaded as I can control what is playing from my Duet hand controllers. I can also pull up the screen on my Android Tablet by using the same IP address as I would use on my PC and all is there so it must be a PC fault & not browser or Squeezebox problem. Before I changed mb & reinstalled win 7 all was working fine. I am running Kaspersky with windows defender & firewall disabled. I have tried disabling Kaspersky but no luck.
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Question by:Neil Whitehead
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5 Comments
 
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Expert Comment

by:CompProbSolv
ID: 41811673
Do you have Java installed on your Win 7 computer?  My recollection is that the Squeezebox server requires it on the workstation.
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Author Comment

by:Neil Whitehead
ID: 41811690
Yes I have Java installed & updated.
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CompProbSolv earned 500 total points (awarded by participants)
ID: 41811821
I just tested mine and it works with Edge, IE, Firefox, and Chrome.  I believe I was incorrect about Java as Chrome doesn't support it and it works there.

I'd be most suspicious of firewalls but you've said that Windows firewall is disabled as well as Kaspersky.  I would consider uninstalling Kaspersky and then testing.

Have you tried any of the alternate interfaces for the Squeezebox server?  For example:
http://forums.slimdevices.com/showthread.php?98186-Announce-Alternative-Web-Interface-(beta)

I'm not suggesting that the standard interface shouldn't work, just trying different things to identify the source of the problem.
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Author Comment

by:Neil Whitehead
ID: 41813856
It is definitely Kaspersky which is the problem. Having now looked at 2 other PCs in my house both with Win 10. One of them has Kaspersky & does not show Logitech properly and the other with only Windows Defender on & that works fine.
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LVL 21

Expert Comment

by:CompProbSolv
ID: 41841649
Kaspersky was the issue.  The selected solution recommended uninstalling Kaspersky.
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