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Exchange 2013 not showing the mailbox in "connect a mailbox" after mount and dismount

Posted on 2016-09-22
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Last Modified: 2016-09-22
Dear Sir,

We are currently running Exchange 2013. We had a user who left our company, therefore, we will disable his/her mailbox by ECP. He/she re-enter the company, we mount his/her mailbox to the AD account. He/she left again, therefore, IT support disable his/her mailbox again. But this time have difference, we cannot see his/her mailbox again on the "Connect a mailbox".

Any expert knows where's the mailbox going? And why  this happens?

Thank you very much.

With regards,
Wataw
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Question by:Wataw
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2 Comments
 
LVL 27

Accepted Solution

by:
MAS earned 2000 total points
ID: 41811913
Hi,
Please run the below command.
Get-MailboxStatistics -Database databasename | Where { $_.DisconnectReason -ne $null } | ForEach { Update-StoreMailboxState -Database $_.Database -Identity $_.MailboxGuid -Confirm:$false }

Open in new window

Change database name
http://technet.microsoft.com/en-us/library/jj860462(v=exchg.150).aspx
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Assisted Solution

by:Wataw
Wataw earned 0 total points
ID: 41811983
Dear MAS,

I have modify the command.
Get-MailboxStatistics -Database "DB NAME" | ForEach { Update-StoreMailboxState -Database $_.Database -Identity $_.MailboxGuid -Confirm:$false }

Open in new window


Thanks a lot.

With regards,
Wataw
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