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Office 365, exchange retention rule

Posted on 2016-09-23
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Last Modified: 2016-09-24
Hi all,


we have all user set to default retention rule (MRM). I confused , why is many deletes rules and one year archive.
what if i created no delete just move to Archive after one year. the thing that i'm worries is if i used my new policy, what happened to their old retention rule- what those archive mail will go (1) go back to inbox or (2) get deleted . the goal is remove default policy and use new policy. many thank you in advance

1 Month Delete
1 Week Delete
1 Year Delete
5 Year Delete
6 Month Delete
Default 1 year move to archive
Junk Email
Never Delete
Personal 1 year move to archive
Personal 5 year move to archive
Personal never move to archive
Recoverable Items 14 days move to archive
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Question by:VN-PC view
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Expert Comment

by:Vasil Michev (MVP)
Comment Utility
Those are Personal tags, they can be assigned by demand. The Default tag is the one that determines that messages will be moved to the archive after one year, unless a folder-specific or personal tag is applied. For more info review the TechNet documentation: https://technet.microsoft.com/en-us/library/bb430780(v=exchg.160).aspx
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Author Comment

by:VN-PC view
Comment Utility
Hi Vasil,

can i go to user account and select new custom policy, force existing user use new policy or just modify their existing MRM the way we wanted it to be.

the goal is move their inbox and sub-folder underneath inbox anything older than 1 year then move to online-archive keep forever.

so right now users got MRM,policy this policy active? does this MRM really work? its seemed some users i have seen online-archive and some don't, but when  checked users account they selected MRM on their acc#. so that make confused if the MRM is active or not ? many thanks
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Author Comment

by:VN-PC view
Comment Utility
Hi Vasil,

the reason doing this is the user kept getting crashed on outlook and the message said OST crashed needed to run repair, and we had deleted the outlook profile and let them resynch from 0365. because run the repaired is not fixed . the other usesr using online mode exchange seemed fine no issue with outlook. only user outlook offline -mode.

many thanks
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LVL 38

Expert Comment

by:Vasil Michev (MVP)
Comment Utility
The policy will have no effect on mailboxes that do not have an archive. If you are having issues with Outlook (too large profile size), you can manually move some items to the archive via OWA, or simply wait for the MRM policy to take effect (you can speed the process up by running Start-ManagedFolderAssistant user@domain.com).
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Author Comment

by:VN-PC view
Comment Utility
Hi Vasil,

The policy will have no effect on mailboxes that do not have an archive (enable).
can i custom that MRM policy to fix my required , meaning remove some and add some?
i don't deleted just wanted keep for ever but move to archive if mail old over 1yr.
I confused on too many delete?
1 Month Delete
1 Week Delete
1 Year Delete
5 Year Delete
6 Month Delete
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Accepted Solution

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Vasil Michev (MVP) earned 500 total points
Comment Utility
Those are *personal* tags, they are not in effect unless the user specifically selects them. Read the article I linked above and the references therein.

And yes, you can modify the default policy to move everything older than 1 year to the archive, simply add a new "1 year move to archive" *default* tag.
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Author Comment

by:VN-PC view
Comment Utility
Vasil Michev

That was i missing, now know and thank you so much
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Author Closing Comment

by:VN-PC view
Comment Utility
Vasil,

I really appreciate your help and support

Thank you
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