Solved

Visual Studio 2013 message

Posted on 2016-09-23
5
106 Views
Last Modified: 2016-09-26
I've just installed Visual Studio 2013 and clicked on launch.  I'm getting this message:

For security reasons, we require additional information to verify your account.  It then says "OTP:" .  Then there is a textbox for me to enter something.  What should I enter?
0
Comment
Question by:AlHal2
  • 3
5 Comments
 
LVL 35

Expert Comment

by:Kimputer
ID: 41812216
Where did you download it from, and can you check the MD5/SHA1 file hash if it's correct?
Correct file hashes here: https://www.visualstudio.com/en-us/downloads/visual-studio-2013-iso-sha1-vs.aspx
Also, screenshot please?
0
 

Author Comment

by:AlHal2
ID: 41812244
I downloaded it from the MSDN site.  Do the screenshots in the attached file answer your questions?

Regards,
Alistair
C--Appraisals-Error-Message.docx
0
 

Author Comment

by:AlHal2
ID: 41812311
Please let me know if anything is missing
0
 
LVL 70

Accepted Solution

by:
Éric Moreau earned 500 total points
ID: 41812352
It looks like it is not your Visual Studio installation that is incorrect. It looks like your network administrator can prevent to use some applications. You need to contact your sysadmin
0
 

Author Closing Comment

by:AlHal2
ID: 41816747
Our helpdesk confirmed that VS 2010 is the company standard for now.
Thanks.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today I had a very interesting conundrum that had to get solved quickly. Needless to say, it wasn't resolved quickly because when we needed it we were very rushed, but as soon as the conference call was over and I took a step back I saw the correct …
In our personal lives, we have well-designed consumer apps to delight us and make even the most complex transactions simple. Many enterprise applications, however, are a bit behind the times. For an enterprise app to be successful in today's tech wo…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question