?
Solved

Zepto Virus Infection

Posted on 2016-09-23
3
Medium Priority
?
132 Views
Last Modified: 2016-09-23
Zepto Virus InfectionHi,
 I have a computer where almost 100% of files in a ton of folders are infected with Zepto virus.
 Kaspersky technician told me that they did not have any tool that restore these infected files.
 Is there a software tool that I can buy in the market place?

Thanks.
0
Comment
Question by:sglee
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 21

Expert Comment

by:CompProbSolv
ID: 41812705
I've not run into the Zepto virus specifically but have dealt with a number of other ransomware viruses.

Based on a quick search online, there isn't an unlocker for this.  That's not surprising as basic goal of encryption is to make files unreadable by anyone that doesn't have the key.

The standard solutions are:
1)  restore from backup
2)  pay the ransom
3)  recognize that your files are gone

Of course, restoring from backup is your best approach.  I'm assuming that this isn't possible or you'd not be posting your question here.

In general, it does sound as if the thieves will restore your files if you pay the ransom.  I always discourage this for many reasons.  You don't really know if they'll restore your files.  Even if they do, you are helping to support their actions by giving them money.

With most of these viruses, removing the actual virus is fairly straightforward.  Anti-virus and anti-malware software will usually do the trick.  That keeps it from causing more harm but doesn't help you with the encrypted files.
0
 
LVL 88

Accepted Solution

by:
rindi earned 1000 total points
ID: 41812708
Re-image the infected PC, then restore the data from your backups. For Zepto there is currently no "fix".
0
 
LVL 19

Assisted Solution

by:*** Hopeleonie ***
*** Hopeleonie *** earned 1000 total points
ID: 41812739
Just to confirm there is no tool for Zepto virus. If you pay there is no guarantee that you will get a key. Reimage or reinstall and restore from the backup is only the solution in my option.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
A safe way to clean winsxs folder from your windows server 2008 R2 editions
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question