Exchange 2016 Back Pressure

This morning I wasnt recieving any external emails so I check my exchange 2016 box and notice this error

Event 15006, MSExchangeTransport


Microsoft Exchange Transport is rejecting message submissions because the available disk space has dropped below the configured threshold.The following resources are under pressure:
Used disk space ("D:\Microsoft\Exchange Server\V15\TransportRoles\data\Queue")
Used disk space ("D:\Microsoft\Exchange Server\V15\TransportRoles\data")
Overall Resources

The following components are disabled due to back pressure:
Mail resubmission from the Message Resubmission component.
Mail submission from Pickup directory
Mail submission from Replay directory
Mail resubmission from the Shadow Redundancy Component
Inbound mail submission from the Internet

The following resources are in normal state:
Private bytes
Queue length[Submission]
System memory
Version buckets[D:\Microsoft\Exchange Server\V15\TransportRoles\data\Queue\mail.que]
Queue database and disk space ("D:\Microsoft\Exchange Server\V15\TransportRoles\data\Queue\mail.que")

My D: drive is 602GB and I have 96GB free so I'm sure why this was back pressure was triggered or I'm just not understanding the formula.

I plan on adding addition disk space to this drive but I would like to understand what the threshold is so I dont run into this problem again.  For the moment I have it disable through the EdgeTransport.exe.config.  

Can someone tell how I can determine what the threshold for disk space?
LVL 1
homesgAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Todd NelsonSystems EngineerCommented:
What are the resources available on the Exchange server ... how many CPU/cores, memory, disk space available?

How is your paging file configured ... amount of RAM + 10MB?

Take a look at these references if you haven't already...
0
homesgAuthor Commented:
I have 4 cores, cpu is at 10%
16GB memory, setting at 79%

Disk space for my exchange drive 602GB 96GB free.

pagefile 16GB

The error is pointing to disk space and I'm trying to determine how it is calculated since I have 96GB free.
0
AkhaterCommented:
The formula is

100 * (<hard drive size in MB> - 500 MB) / <hard drive size in MB>

In your case

100 * ( 602 x 1024 - 500) / (602 x 1024) = 99% which is roughly 7gb of free space you should be fine with 96 gb no matter what, are you sure it is not on another drive?

More info https://technet.microsoft.com/en-us/library/bb201658(v=exchg.160).aspx
1
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

More Information
homesgAuthor Commented:
Thats what I thought, my C: is 100GB with 28GB free.  It only has the OS installed.  

The error points to D:  

I have CU1 installed, I know CU3 has been released.  I wonder if its a bug.
0
AkhaterCommented:
Really curious behavior.... Any chance you had something filling out the disk and now it's not anymore or are you still seeing this behavior?
0
homesgAuthor Commented:
I had to disable it through the EdgeTrasport.exe.config and restart the transporter service in order for mail to work.  its still disabled.
0
AkhaterCommented:
Re reading your OP you said it is only rejecting external emails so it is in the medium range and not high

But even though for 602 gb 96% that's 24 gb free space
0
AkhaterCommented:
Can you run

[xml]$bp=Get-ExchangeDiagnosticInfo -Process EdgeTransport -Component ResourceThrottling; $bp.Diagnostics.Components.ResourceThrottling.ResourceTracker.ResourceMeter


What's the output
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
homesgAuthor Commented:
Resource            : PrivateBytes
CurrentResourceUse  : Low
PreviousResourceUse : Low
PressureTransitions : [PressureTransitions: MediumToHigh=75 HighToMedium=73 LowToMedium=72 MediumToLow=71]
Pressure            : 4

Resource            : QueueLength[SubmissionQueue]
CurrentResourceUse  : Low
PreviousResourceUse : Low
PressureTransitions : [PressureTransitions: MediumToHigh=15000 HighToMedium=10000 LowToMedium=9999 MediumToLow=2000]
Pressure            : 0

Resource            : SystemMemory
CurrentResourceUse  : Low
PreviousResourceUse : Low
PressureTransitions : [PressureTransitions: MediumToHigh=94 HighToMedium=89 LowToMedium=88 MediumToLow=84]
Pressure            : 79

Resource            : UsedVersionBuckets[D:\Microsoft\Exchange Server\V15\TransportRoles\data\Queue\mail.que]
CurrentResourceUse  : Low
PreviousResourceUse : Low
PressureTransitions : [PressureTransitions: MediumToHigh=1500 HighToMedium=1000 LowToMedium=999 MediumToLow=800]
Pressure            : 2

Resource            : DatabaseUsedSpace[D:\Microsoft\Exchange Server\V15\TransportRoles\data\Queue]
CurrentResourceUse  : Low
PreviousResourceUse : Low
PressureTransitions : [PressureTransitions: MediumToHigh=99 HighToMedium=97 LowToMedium=96 MediumToLow=94]
Pressure            : 86

Resource            : UsedDiskSpace[D:\Microsoft\Exchange Server\V15\TransportRoles\data\Queue]
CurrentResourceUse  : Low
PreviousResourceUse : Low
PressureTransitions : [PressureTransitions: MediumToHigh=99 HighToMedium=90 LowToMedium=89 MediumToLow=80]
Pressure            : 86

Resource            : UsedDiskSpace[D:\Microsoft\Exchange Server\V15\TransportRoles\data]
CurrentResourceUse  : Low
PreviousResourceUse : Low
PressureTransitions : [PressureTransitions: MediumToHigh=99 HighToMedium=90 LowToMedium=89 MediumToLow=80]
Pressure            : 86
0
AkhaterCommented:
So now you are at low and no backpressure however you are at 86 % and backpressure will move to medium at 89% (following your output) that's 3 % breathing space which might be the trigger / issue
0
AkhaterCommented:
And, as you can see,  when it moves to medium you need to go back under 80% to revert to low. I guess you had a temporary peak in the disk utilization above 86%
0
homesgAuthor Commented:
This makes sense, thank you.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.