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Mandy_

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Exchange - Some incoming mails are not arrived the recepient - FW not blocked and Message Tracking not found - where they go?

Exchange 2013 - Some incoming mails are not arrived the recepient - FW not blocked and Message Tracking not found -
where they go?  Could anybody give me an advice?
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John
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Were the emails sent , or were they bounced back at the sender?  Maybe the emails never arrived.

Do you have third party spam filtering that stopped the emails?  Look in the spam quarantine.

Those are the two predominant reasons why you would not get email.
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Mandy_

ASKER

I can see the mails on the firewall. they were scanned by virus_scan successfully and they also not
declared as spam. the watchguard fw not forwarding. i dont know
SOLUTION
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thank you for assistent