troubleshooting Question
windows 10 audio video and mouse
asked on
I work in IT at server level so I know my way round systems, but I have this really annoying issue:
The audio is really choppy and the mouse pointer constantly looks as if it is active - it also sticks when hovering over icons or if a program is opening
The audio and mouse are ok after a fresh startup
The issue gets worse after the laptop has been on a few days
Obviously there is a process or processes which are affecting the audio / graphics
One other thing - streaming audio or video from this laptop using a small server locally installed gives audio and video which are smooth, so it is a local issue causing this
The laptop is a powerful Dell 680 24 bg RAM and 8 processors
Taskmanager shows the RAM is at 50% and cpu 25%
Can anyone suggest how I can track down what is doing this
I have tried all the obvious tasks - process monitor, process explorer, taskmanager, malwarebytes scan, ccleaner scan, updated graphics driver and Audio, checked mouse settings
The audio is really choppy and the mouse pointer constantly looks as if it is active - it also sticks when hovering over icons or if a program is opening
The audio and mouse are ok after a fresh startup
The issue gets worse after the laptop has been on a few days
Obviously there is a process or processes which are affecting the audio / graphics
One other thing - streaming audio or video from this laptop using a small server locally installed gives audio and video which are smooth, so it is a local issue causing this
The laptop is a powerful Dell 680 24 bg RAM and 8 processors
Taskmanager shows the RAM is at 50% and cpu 25%
Can anyone suggest how I can track down what is doing this
I have tried all the obvious tasks - process monitor, process explorer, taskmanager, malwarebytes scan, ccleaner scan, updated graphics driver and Audio, checked mouse settings
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