Solved

Tried to boot into safe mode now monitor doesn't work.

Posted on 2016-09-24
5
25 Views
Last Modified: 2016-10-16
I changed windows 10 to boot into safe mode for some troubleshooting. Using msconfig.exe switched to safe mode using minimal settings and after restarting the computer the computer doesn't recognize the monitor and I get zero activity. I can hear the PC running.
0
Comment
Question by:Joe Copeland
  • 2
5 Comments
 
LVL 19

Expert Comment

by:n2fc
Comment Utility
Need more info... PC model? Monitor model? Connection type?

Did you try again in safe mode & does it still work there?

When booting can you see the BIOS/UEFI startup info?
0
 
LVL 90

Expert Comment

by:John Hurst
Comment Utility
Try another monitor, shut down, start up and test. Safe Mode is pretty bland.
0
 

Author Comment

by:Joe Copeland
Comment Utility
Sorry for the late response.

I can't see anything on the monitor so I'm unable to change the boot options or check the bios.

The connection  is VGA. I have attached a photo with the model of the PC. The monitor is an HP w1858.

I removed the CMOS battery and let the PC sit for a minute. No luck.

I swapped monitors w/ one that is running on another PC. No luck.

I can hear the PC running. It sounds pretty active for the first minute or two. I believe it's an I/O problem but I have no clue how to trouble shoot it without a monitor. There are no beeps upon startup.

Thanks for all the help!
20160927_143446.jpg
0
 
LVL 90

Accepted Solution

by:
John Hurst earned 500 total points (awarded by participants)
Comment Utility
You cannot troubleshoot without a monitor and the power supply seems OK, so motherboard or related part
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

A few months ago I had an issue with LaserJet 1020 printer which was installed to XP and Windows 7.  It was installed to XP and working, but when I tried to connect from a Windows 7 PC, it would attempt connection and then fail.  Sometimes the Spool…
Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now