[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Tried to boot into safe mode now monitor doesn't work.

Posted on 2016-09-24
5
Medium Priority
?
32 Views
Last Modified: 2016-10-16
I changed windows 10 to boot into safe mode for some troubleshooting. Using msconfig.exe switched to safe mode using minimal settings and after restarting the computer the computer doesn't recognize the monitor and I get zero activity. I can hear the PC running.
0
Comment
Question by:Joe Copeland
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 20

Expert Comment

by:n2fc
ID: 41814101
Need more info... PC model? Monitor model? Connection type?

Did you try again in safe mode & does it still work there?

When booting can you see the BIOS/UEFI startup info?
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 41814102
Try another monitor, shut down, start up and test. Safe Mode is pretty bland.
0
 

Author Comment

by:Joe Copeland
ID: 41818752
Sorry for the late response.

I can't see anything on the monitor so I'm unable to change the boot options or check the bios.

The connection  is VGA. I have attached a photo with the model of the PC. The monitor is an HP w1858.

I removed the CMOS battery and let the PC sit for a minute. No luck.

I swapped monitors w/ one that is running on another PC. No luck.

I can hear the PC running. It sounds pretty active for the first minute or two. I believe it's an I/O problem but I have no clue how to trouble shoot it without a monitor. There are no beeps upon startup.

Thanks for all the help!
20160927_143446.jpg
0
 
LVL 98

Accepted Solution

by:
John Hurst earned 2000 total points (awarded by participants)
ID: 41818767
You cannot troubleshoot without a monitor and the power supply seems OK, so motherboard or related part
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When asking a question in a forum or creating documentation, screenshots are vital tools that can convey a lot more information and save you and your reader a lot of time
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question