Tried to boot into safe mode now monitor doesn't work.

Joe Copeland
Joe Copeland used Ask the Experts™
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I changed windows 10 to boot into safe mode for some troubleshooting. Using msconfig.exe switched to safe mode using minimal settings and after restarting the computer the computer doesn't recognize the monitor and I get zero activity. I can hear the PC running.
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Need more info... PC model? Monitor model? Connection type?

Did you try again in safe mode & does it still work there?

When booting can you see the BIOS/UEFI startup info?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Try another monitor, shut down, start up and test. Safe Mode is pretty bland.

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Commented:
Sorry for the late response.

I can't see anything on the monitor so I'm unable to change the boot options or check the bios.

The connection  is VGA. I have attached a photo with the model of the PC. The monitor is an HP w1858.

I removed the CMOS battery and let the PC sit for a minute. No luck.

I swapped monitors w/ one that is running on another PC. No luck.

I can hear the PC running. It sounds pretty active for the first minute or two. I believe it's an I/O problem but I have no clue how to trouble shoot it without a monitor. There are no beeps upon startup.

Thanks for all the help!
20160927_143446.jpg
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
You cannot troubleshoot without a monitor and the power supply seems OK, so motherboard or related part

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