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Tried to boot into safe mode now monitor doesn't work.

Posted on 2016-09-24
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Last Modified: 2016-10-16
I changed windows 10 to boot into safe mode for some troubleshooting. Using msconfig.exe switched to safe mode using minimal settings and after restarting the computer the computer doesn't recognize the monitor and I get zero activity. I can hear the PC running.
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Question by:Joe Copeland
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Expert Comment

by:n2fc
ID: 41814101
Need more info... PC model? Monitor model? Connection type?

Did you try again in safe mode & does it still work there?

When booting can you see the BIOS/UEFI startup info?
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Expert Comment

by:John Hurst
ID: 41814102
Try another monitor, shut down, start up and test. Safe Mode is pretty bland.
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Author Comment

by:Joe Copeland
ID: 41818752
Sorry for the late response.

I can't see anything on the monitor so I'm unable to change the boot options or check the bios.

The connection  is VGA. I have attached a photo with the model of the PC. The monitor is an HP w1858.

I removed the CMOS battery and let the PC sit for a minute. No luck.

I swapped monitors w/ one that is running on another PC. No luck.

I can hear the PC running. It sounds pretty active for the first minute or two. I believe it's an I/O problem but I have no clue how to trouble shoot it without a monitor. There are no beeps upon startup.

Thanks for all the help!
20160927_143446.jpg
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Accepted Solution

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John Hurst earned 500 total points (awarded by participants)
ID: 41818767
You cannot troubleshoot without a monitor and the power supply seems OK, so motherboard or related part
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