Windows Restore complications iompossible
We have received the following message when performing a restore:
Can this be fixed? What the recommended next-step on this?
Thank you in advance.
Can this be fixed? What the recommended next-step on this?
Thank you in advance.
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DISM is heavy duty repair tool. It can correct more that System File Checker (SFC). I have used it myself.
ASKER
By running as instaructed, is it possible to recover that restore?
No. It will fix errors but not recovery a restore point. Damaged restored points are gone once damaged.
ASKER
Can we look at he location where it supposed to be? Since it says "missing or corrupt", we want to see.
Once it says that, there is nothing you can do.
If you need to look, you need an administrative Windows Explorer and then look in C:\System Volume Information.
There are a variety of files here. Look under the System Restore folder
There are a variety of files here. Look under the System Restore folder
ASKER
the user is administrator and the explorer is set to view system files... where exactly supposed to be the restore points?
The System Restore folder under System Information.
You are not going to find much as the restore points are gone.
There is no hope of getting them back. Ever.
You are not going to find much as the restore points are gone.
There is no hope of getting them back. Ever.
ASKER
There has to be an folder we can look into ...
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There has to be an folder we can look into ... I am not certain why you keep saying this. There is not way.
Did you try DISM as suggested to repair your system>
Did you try DISM as suggested to repair your system>
if the restore point is bad - what are you trying to accomplish by "looking into a folder"?
ASKER
john,
nobus,
Ran both lines of DSM as suggest to no avail.
nobus,
we just want to know the location.
Location is where I gave you above.
And so if the system is otherwise running properly, just forget the restore point (you cannot recover it).
If the system is causing issues, you may have to re-install Windows 8, or better, upgrade it to Windows 10.
If the system is causing issues, you may have to re-install Windows 8, or better, upgrade it to Windows 10.
ASKER
In your entry ID: 41814241 you said "The System Restore folder under System Information"; unfortunately for us, we can't locate it just by phrase (sorry we are no expert on the matter), but can you tell us what folder exactly? that is, c:\folder or c:\folder\subfolder, or another drive? where?
Use an administrative file explorer (I use Tree Size Pro) navigate to system volume information and open it . Ignore all the complaints. System Restore is on there. If not, then it has been deleted. That IS where System Restore is located.
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Included our comment just incase would help future member with similar problem
Thanks for the update.
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