• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 49
  • Last Modified:

Weird email request on iPhone App Store

Every once in awhile my iPhone comes up and asks me to enter the pw for an unknown email. For the App Store.

Weird.  I believe it is from when I had left my phone at the shop for repairs a few weeks ago.


The question is, how do I get rid of that

 It pops up every half hour or so. Very irritating

Here is a screenshot so you know what I am talking about:

[embed=file 1118713]
  • 2
1 Solution
greghollAuthor Commented:

Something else that is weird.

Just for fun I tried to log in with the strange email. I put "forgot pw ". It said that there is no Apple ID associated with that email
Eoin OSullivanConsultantCommented:

It looks like whoever was working on your iPhone might've used their iTunes to perform and backup and restore which ends up putting their email on your device

Sounds like the issue outlined here

It seems the advice is to backup the iPhone on your iTunes, factory reset it and then restore the backup .. when prompted enter YOUR iTunes/Apple/iCloud details and that should clear any association with the unwanted email account.
greghollAuthor Commented:
Awesome thanks
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now