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Weird email request on iPhone App Store

Posted on 2016-09-24
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Last Modified: 2016-09-25
Every once in awhile my iPhone comes up and asks me to enter the pw for an unknown email. For the App Store.

Weird.  I believe it is from when I had left my phone at the shop for repairs a few weeks ago.

Whatever.

The question is, how do I get rid of that

 It pops up every half hour or so. Very irritating


Here is a screenshot so you know what I am talking about:

[embed=file 1118713]
IMG_0001.jpg
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Question by:gregholl
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by:gregholl
ID: 41814362
P.S.

Something else that is weird.

Just for fun I tried to log in with the strange email. I put "forgot pw ". It said that there is no Apple ID associated with that email
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Accepted Solution

by:
Eoin OSullivan earned 500 total points
ID: 41814464
Greg

It looks like whoever was working on your iPhone might've used their iTunes to perform and backup and restore which ends up putting their email on your device

Sounds like the issue outlined here
http://osxdaily.com/2016/01/11/fix-apple-id-verification-password-pop-up-ios/

It seems the advice is to backup the iPhone on your iTunes, factory reset it and then restore the backup .. when prompted enter YOUR iTunes/Apple/iCloud details and that should clear any association with the unwanted email account.
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Author Closing Comment

by:gregholl
ID: 41814773
Awesome thanks
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