troubleshooting Question

Windows 10 Update requesting restart, but nothing installs when restarting.

Avatar of Barry Kay
Barry Kay asked on
Windows OSWindows 10
5 Comments2 Solutions233 ViewsLast Modified:
I am trying to install the Windows 10 update "Feature update to Windows 10, version 1607" on a user's computer.
It has downloaded it and keeps saying a restart is needed (see screenshot).
I click "Restart Now" and the computer restarts with no failure message but the update has not installed and I get the same message when I go to "Check for Updates"

Anyone seen this?
How can I get the update to install?
screenshot.JPG
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