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Barry Kay
Flag for South Africa asked on

Windows 10 Update requesting restart, but nothing installs when restarting.

I am trying to install the Windows 10 update "Feature update to Windows 10, version 1607" on a user's computer.
It has downloaded it and keeps saying a restart is needed (see screenshot).
I click "Restart Now" and the computer restarts with no failure message but the update has not installed and I get the same message when I go to "Check for Updates"

Anyone seen this?
How can I get the update to install?
screenshot.JPG
Windows OSWindows 10

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Barry Kay

8/22/2022 - Mon
nobus

it says "we will install it at 1.36 pm
awawada

Can you download KB3189866, restart and check if you still see "Updates are available"?

http://catalog.update.microsoft.com/v7/site/Rss.aspx?q=KB3189866
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