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My printer is offline

Posted on 2016-09-25
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Last Modified: 2016-10-15
Sir,
My printer is going to offline then how to get it back. i had lot of work with my printer kindly respond immediate.
and my printer is TVS MSP 250 Star.
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Question by:Shyamraj Mulkala
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4 Comments
 
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by:helpfinder
helpfinder earned 167 total points (awarded by participants)
ID: 41814969
maybe you have some kind of power saving feature on so printer is going to sleep/hibernate (offline) when some time in the idle?
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by:John Hurst
John Hurst earned 166 total points (awarded by participants)
ID: 41814983
You probably need to reinstall the Printer driver. That is what I have had to do. If networked, make sure it has a Static IP address as DHCP addresses on a printer often get lost and then it appears to be offline.
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LVL 12

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by:
Sandeep earned 167 total points (awarded by participants)
ID: 41816050
-- Make sure Printer is connected/Powered ON all the time
-- Network Cable is connected
-- Check if the Printer IP is responding to ping request
-- Update drivers from http://www.tvs-e.in/product-detail-db.aspx?id=18&typ=btn_bt&pro=tb_1
-- If this printer is connected through any of the PC and then shared it over network, make sure the Machine is in Network and Powered ON
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