Solved

My printer is offline

Posted on 2016-09-25
4
42 Views
Last Modified: 2016-10-15
Sir,
My printer is going to offline then how to get it back. i had lot of work with my printer kindly respond immediate.
and my printer is TVS MSP 250 Star.
0
Comment
Question by:Shyamraj Mulkala
4 Comments
 
LVL 19

Assisted Solution

by:helpfinder
helpfinder earned 167 total points (awarded by participants)
ID: 41814969
maybe you have some kind of power saving feature on so printer is going to sleep/hibernate (offline) when some time in the idle?
0
 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 166 total points (awarded by participants)
ID: 41814983
You probably need to reinstall the Printer driver. That is what I have had to do. If networked, make sure it has a Static IP address as DHCP addresses on a printer often get lost and then it appears to be offline.
1
 
LVL 12

Accepted Solution

by:
Sandeep earned 167 total points (awarded by participants)
ID: 41816050
-- Make sure Printer is connected/Powered ON all the time
-- Network Cable is connected
-- Check if the Printer IP is responding to ping request
-- Update drivers from http://www.tvs-e.in/product-detail-db.aspx?id=18&typ=btn_bt&pro=tb_1
-- If this printer is connected through any of the PC and then shared it over network, make sure the Machine is in Network and Powered ON
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

First some basics on Windows 7 Backup.  It has 2 components one is a file based backup which is stored in .zip files each zip is split at around 200 Megabytes and there is the Image Backup which is as the name implies a total image of the partition …
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now