Solved

My printer is offline

Posted on 2016-09-25
4
46 Views
Last Modified: 2016-10-15
Sir,
My printer is going to offline then how to get it back. i had lot of work with my printer kindly respond immediate.
and my printer is TVS MSP 250 Star.
0
Comment
Question by:Shyamraj Mulkala
4 Comments
 
LVL 19

Assisted Solution

by:helpfinder
helpfinder earned 167 total points (awarded by participants)
ID: 41814969
maybe you have some kind of power saving feature on so printer is going to sleep/hibernate (offline) when some time in the idle?
0
 
LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 166 total points (awarded by participants)
ID: 41814983
You probably need to reinstall the Printer driver. That is what I have had to do. If networked, make sure it has a Static IP address as DHCP addresses on a printer often get lost and then it appears to be offline.
1
 
LVL 12

Accepted Solution

by:
Sandeep earned 167 total points (awarded by participants)
ID: 41816050
-- Make sure Printer is connected/Powered ON all the time
-- Network Cable is connected
-- Check if the Printer IP is responding to ping request
-- Update drivers from http://www.tvs-e.in/product-detail-db.aspx?id=18&typ=btn_bt&pro=tb_1
-- If this printer is connected through any of the PC and then shared it over network, make sure the Machine is in Network and Powered ON
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So many times I have seen the words written in a question "if only I could show you" or " I know how hard it is for you since you can't see it" in any zone. That has inspired me to write about this tool in windows 7 called "Problem Steps Recorder…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question