Solved

My printer is offline

Posted on 2016-09-25
4
43 Views
Last Modified: 2016-10-15
Sir,
My printer is going to offline then how to get it back. i had lot of work with my printer kindly respond immediate.
and my printer is TVS MSP 250 Star.
0
Comment
Question by:Shyamraj Mulkala
4 Comments
 
LVL 19

Assisted Solution

by:helpfinder
helpfinder earned 167 total points (awarded by participants)
ID: 41814969
maybe you have some kind of power saving feature on so printer is going to sleep/hibernate (offline) when some time in the idle?
0
 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 166 total points (awarded by participants)
ID: 41814983
You probably need to reinstall the Printer driver. That is what I have had to do. If networked, make sure it has a Static IP address as DHCP addresses on a printer often get lost and then it appears to be offline.
1
 
LVL 12

Accepted Solution

by:
Sandeep earned 167 total points (awarded by participants)
ID: 41816050
-- Make sure Printer is connected/Powered ON all the time
-- Network Cable is connected
-- Check if the Printer IP is responding to ping request
-- Update drivers from http://www.tvs-e.in/product-detail-db.aspx?id=18&typ=btn_bt&pro=tb_1
-- If this printer is connected through any of the PC and then shared it over network, make sure the Machine is in Network and Powered ON
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now