Solved

CISCO IP phone 7940 Series

Posted on 2016-09-26
10
70 Views
Last Modified: 2016-09-28
I am having problem with my CISCO IP phone 7940 Series when I go to the configuration page trying to save IP manually the save option is inactive .
0
Comment
Question by:Kevin Mcpherspm
  • 5
  • 5
10 Comments
 
LVL 23

Expert Comment

by:Erik Bjers
ID: 41815961
Do you have provisioning setup on your call manager?  If you do this may be preventing changes to the phone.

If you need a static IP you can put a reservation in your DHCP so the phone always gets the same IP, you can also set other DHCP options with a reservation.
0
 

Author Comment

by:Kevin Mcpherspm
ID: 41816732
Well i dnot setup this my self but how can i check for the provisioning and remove them how can i reset this phone
0
 
LVL 23

Expert Comment

by:Erik Bjers
ID: 41817053
You do not want to remove provisioning because then you would need to manually configure every single phone.

What is the ultimate goal with this phone?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:Kevin Mcpherspm
ID: 41817209
Is to assign Ip address manually
0
 
LVL 23

Expert Comment

by:Erik Bjers
ID: 41817257
But why do you need to assign IP manually?

If all you need is an IP that does not change your better option is to set a DHCP reservation, in general beyond servers/ network equipment you should not have any devices with static IP on your network.
0
 

Author Comment

by:Kevin Mcpherspm
ID: 41817280
The problem is that the phone have a IP address that is assign to it already but its not in our network so i am trying to remove this IP address form the phone and not able
0
 
LVL 23

Expert Comment

by:Erik Bjers
ID: 41817296
Where is it getting it's IP from?  Is this a new phone or did you buy used?

If you purchased used I would advise a full factory reset of the phone.
0
 

Author Comment

by:Kevin Mcpherspm
ID: 41817300
this  phone is used but it has been giving to use from a other site but this IP is a other network
0
 
LVL 23

Accepted Solution

by:
Erik Bjers earned 500 total points
ID: 41817312
have you tried factory reset of the phone, it seems like it still has the configuration from the old site.

http://www.firewall.cx/cisco-technical-knowledgebase/cisco-voice/931-cisco-phone-79xx-factory-reset.html
0
 

Author Closing Comment

by:Kevin Mcpherspm
ID: 41819870
This information help in the solving of the problem
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
T1 Modules 1 56
Cisco Phone implementation supported backups 1 40
Is there a way to get a ring tone onto iphone easily without itunes 10 34
Cisco SRST questions 5 25
The point of this post is to give you a copy/paste installation solution to setting up Asterisk 1.6 on Ubuntu 9.04 (or similar) server. # Setup the system apt-get install subversion apt-get install make apt-get install linux-source kernel-p…
If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question