Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook 2013 PST file - shared folders

Posted on 2016-09-26
6
Medium Priority
?
131 Views
Last Modified: 2016-09-26
Hello.

I'm using Outlook 2013.  To handle problems we've experienced with our shared folder due to having too many nested folders, I went through the steps to create a PST file (in a folder on a server drive) and dragged and dropped some older files and folders into it to lighten the load on our main shared folder.  It seems to be working fine for me. However, what about all of my co-workers who share the files?  What are the steps to get their Outlook software "linked" to the PST file I created.  I see the folder available in my Outlook software but not in theirs.   Thanks.
0
Comment
Question by:dbfromnewjersey
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 97

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 41816403
You need Exchange for this. PST files are not meant to be shared, the feature is not support, and PST corruption can result from trying to share.
0
 
LVL 16

Expert Comment

by:Todd Nelson
ID: 41816408
First, what types of problems were you experiencing?

Second, what version of Exchange does the mailbox reside?  I've seen this type of latency with accessing nested folders in mailboxes on Exchange 2007.

Third, I am fairly certain that only one person can access a PST file at a time or else corruption may occur.
0
 

Author Comment

by:dbfromnewjersey
ID: 41816454
The problems we've experienced are that some people in the shared folder group will receive emails while others do not, files will disappear on them, etc.  We will get no support from the systems department until we reduce the number of nested folders; as that is what they are saying is causing the issues.

So Microsoft Exchange is a completely different product than Outlook?  Or is it/can it be some sort of an add-on feature to Outlook?
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 97

Expert Comment

by:John Hurst
ID: 41816459
What you need for what you want is Exchange which is a server based back end to Outlook. You purchase Exchange for your server, install it and set it up.

Alternatively, used Hosted Exchange instead. Microsoft sells this. Then import your PST files into hosted exchange. This is probably better than setting up your own Exchange and will do the shared things you need as part of the hosted package.
0
 

Author Comment

by:dbfromnewjersey
ID: 41816593
Thank you.
0
 
LVL 97

Expert Comment

by:John Hurst
ID: 41816602
You are very welcome and I was happy to help.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question