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vSphere VM system log export - what's exported?

Posted on 2016-09-26
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When you do a File > Export for system log,  as described in this article https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2005715 , what all is exported?

And, is this log info at all helpful if the VM is only frozen within the OS, such as an application  installed within the Windows VM that is using up all OS resources and causing to hang?
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Question by:garryshape
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Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 41817045
When you do a File > Export for system log,  as described in this article https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2005715 , what all is exported?

This creates a vm-support log bundle, which contains AlL the logs on the host, and also system specifications and counters handy for VMware Support.

And, is this log info at all helpful if the VM is only frozen within the OS, such as an application  installed within the Windows VM that is using up all OS resources and causing to hang?

Not really, it provides Host OS logs, VMware vSphere cannot really observe what is running on the Guest OS. You need to look at OS logs, Performance to analyse and diagnose a OS fault.
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by:garryshape
ID: 41817060
Ah ok. Guess I am a bit confused on the difference between Host system log and VM system logs?
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by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 41817271
There are individual VM logs on the host, they are called vmware.log, in the VM folder, but again these will not tell you why an application has failed in the Guest.
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