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SharePoint 2010 Errors on SBS2011

Posted on 2016-09-27
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Last Modified: 2016-10-10
I have users that are utilizing SharePoint file sharing off a SBS2011.  Users are getting Upload Pending: Server Unavailable when attempting to upload changes or new documents.

On the SBS2011 I am getting multiple errors with SharePoint and VSS.

1. SharePoint Foundation Search error: the start address sts4://sbs2011/....... cannot be crawled   Details: the server cannot be found EVENT ID 14

2. VSS: Volume Shadow Copy Service Error: Failed resolving account spsearch with status 1376.  Error details: NetLocalGroupGetMembers(spsearch), 0x80070560. THe specified group does not exist.

Any help would be appreciated.
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Question by:jfosterats
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by:Walter Curtis
ID: 41817806
Here are a few things you can check. Make sure the server has not lost connection to the domain controller. Seems to be an authentication issue. If so, a reboot would be a simple way to resolve the issue. Also, check the available disk space.

Hope that helps...
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Author Comment

by:jfosterats
ID: 41817814
SneekCo, the server in question is the only server in the domain and also the DC of course.  So, it is having a problem connecting to itself.
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by:Walter Curtis
ID: 41817835
Yes, the service account does need to authenticate against an authentication provider, in this case that is Active Directory. If AD, or one of the supporting services is stopped or crashed, it might not be able to authenticate, keeping the service from starting.
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by:jfosterats
ID: 41817850
Unfortunately it is not that simple at this point I am afraid.
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Walter Curtis earned 500 total points
ID: 41817872
:-) Like I have never seen those error messages before ---

You first error is an indication that the user or author property field cannot be resolved, which needs to occur for new documents or modified documents.

Your search error is an error for the user profile crawl (sts4) crawl, the one that replicates AD. If there is no AD, then the error.

Your shadow copy error is because the account cannot be resolved... another AD issue.

I see a pattern that points to AD. You can restart AD without a reboot, but a reboot would be the quickest and cleanest way to restart AD. Let the operating system cleanly shutdown and cleanly restart the services in the correct order. Trust the OS to do thing right on the restart.

Good luck...
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by:Walter Curtis
ID: 41836031
Any luck?
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Author Closing Comment

by:jfosterats
ID: 41836876
Got it going with an AD restart and changing the crawler account to admin privelages.
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Expert Comment

by:Walter Curtis
ID: 41836882
Thanks for the info and feedback. Glad you were able to get things running correctly again!
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