Improve company productivity with a Business Account.Sign Up

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 176
  • Last Modified:

Tape Management

I Have HP LTO5, previously the tape drive was used by Yosemite Server Backup Basic was working fine, now we have installed Symantec Backup Exec 15, when we try to backup on the tape which was being used with old software it does not allow to use the tape, even the cleaning is not possible.
we are not interested with the data on the tape, we want to use the tape with new software.
D Patel
D Patel
1 Solution
JohnBusiness Consultant (Owner)Commented:
We used new tapes with Symantec BU Exec 15 as the older ones could not be reused.
D PatelD Patel, Software EngineerAuthor Commented:
Sir the Tapes are not old they have been used twice only, the age of the tape is not more than two months.
JohnBusiness Consultant (Owner)Commented:
I meant older style of tapes. We had to change tapes for the new backup.
Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

Try using HP's tape tools to test.
You may need a firmware upgrade.
Plus it's Symantec and like a box of chocolates ,you'll never now what you'll get from them.
JohnBusiness Consultant (Owner)Commented:
Also the newest Backup Exec encrypts tapes so you may be running into that. New tapes in new Backup Exec taken off site for safe keeping cannot be opened by anyone.
Thomas RushCommented:
You don't want to "clean" the tapes (in backup, we clean tape drives (a physical process of getting the gunk of the tape head)), but we don't clean tapes.

You want to format or initialize (possibly but not likely 'erase') the tapes, which will prepare them for use by the new backup application (Backup Exec 15 in this case).  

If the tapes had been encrypted using LTO hardware encryption, then you won't be able to format or initialize them in the new backup application.  In that case, your answer is to use HP Library and Tape Tools (a free download, or at least was before HPE split) from, and perform even a brief "tape write test" to the tape.   This write test will write to the tape regardless of whether it's encrypted or not, and in the process overwrite the tape header that tells the drive (and thus the backup application) that the tape is an encrypted tape.   Ah, here's the link:

I recommend that you also use L&TT to upgrade the firmware on your  tape drive, as long as you're installing L&TT.  The latest firmware can improve reliability and performance, along with fixing potential bugs.
D PatelD Patel, Software EngineerAuthor Commented:
Thanks SelfGovern.

Your solution helped me to resolve my issue.
D PatelD Patel, Software EngineerAuthor Commented:
Thank You all for your help
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now