Administration of Active Directory does not have to be hard. Too often what should be a simple task is made more difficult than it needs to be.The solution? Hyena from SystemTools Software. With ease-of-use as well as powerful importing and bulk updating capabilities.
Solved
Is there a way to hide the "Display name" on an outbound email from Microsoft Exchange 2010 or later?
Posted on 2016-09-27
We have an Active Directory network 'user' account which runs certain services on one of our servers. The application and service running via the AD account need to connect to Microsoft Exchange via a specific email account, so we connected the two in Microsoft Exchange. Unfortunately the result is that the emails sent now contain the display name of the AD account together with the email address in the "from" like this:
AccountDisplayName emailaddress@domain.com
we would like it to just present itself as:
emailaddress@domain.com
How can we accomplish this?
AccountDisplayName emailaddress@domain.com
we would like it to just present itself as:
emailaddress@domain.com
How can we accomplish this?
-
5
4
- +1
11 Comments
Active 1 day ago
Hi,
I guess that would involve email address rewrite, (SMTP Header Rewriting) which is a capability of Exchange Edge role. Not shure if it can be done with out it.
Helpful link: https://technet.microsoft.com/en-us/library/bb123966(v=exchg.141).aspx
That is the only thing that comes to my mind atm :)
Regards,
Ivan.
I guess that would involve email address rewrite, (SMTP Header Rewriting) which is a capability of Exchange Edge role. Not shure if it can be done with out it.
Helpful link: https://technet.microsoft.com/en-us/library/bb123966(v=exchg.141).aspx
That is the only thing that comes to my mind atm :)
Regards,
Ivan.
Oh I'm afraid there is no simple way to do this
I am sure if what Ivan proposed would do the trick, even if it does it is overkill for me to add an edge server just for that reason
A quick solution is to un-tick "Show sender's name on messages" in Default Remote domain "*" (in Org Config>Hub Transport>Remote Domains) and on it's properties, click the message format tab
another way is by using simple display name for external https://blogs.technet.microsoft.com/bobh/2010/03/31/using-the-simple-display-name-as-an-external-display-name/ but also affects all users
However this would affect all users,
are you talking about internal or external emails ?
BTW did you try making the application sent thru exchange anonymously ? (without an AD account) if I'm not mistaken that should solve the problem since there is no AD account to resolve to
I am sure if what Ivan proposed would do the trick, even if it does it is overkill for me to add an edge server just for that reason
A quick solution is to un-tick "Show sender's name on messages" in Default Remote domain "*" (in Org Config>Hub Transport>Remote Domains) and on it's properties, click the message format tab
another way is by using simple display name for external https://blogs.technet.microsoft.com/bobh/2010/03/31/using-the-simple-display-name-as-an-external-display-name/ but also affects all users
However this would affect all users,
are you talking about internal or external emails ?
BTW did you try making the application sent thru exchange anonymously ? (without an AD account) if I'm not mistaken that should solve the problem since there is no AD account to resolve to
Active 3 days ago
Ivan, thanks for your suggestion, but we're definitely not interested in building an edge server at this time.
Akhater, Thank you for your suggestions as well. This is in regard to an email that is being sent to external recipients.
We can't do the anonymous email origination, as we need the mailbox to receive the replies.
I'll look into your suggestions and see how they might fit in to our setup.
Thanks again!
Akhater, Thank you for your suggestions as well. This is in regard to an email that is being sent to external recipients.
We can't do the anonymous email origination, as we need the mailbox to receive the replies.
I'll look into your suggestions and see how they might fit in to our setup.
Thanks again!
you don't need to remove the AD account you can keep it and it can still receive emails, just make the application not use authentication when connecting to exchange and allow relaying to the IP address of this app on exchange
Active 3 days ago
Akhater, that would be great, and is how I normally send other system alert emails, but... unfortunately I don't control how the application speaks to exchange... it is a "packaged system" of which this email feature is a component.
Active 2 days ago
Couldn't you create mailbox(es) with a generic display name related to the purpose you are sending the messages out (i.e. Newsletter, Donations, etc.)--rather than leaving it blank?
Active 3 days ago
Akhater, Todd,
I tried removing the display name from the account last night. Oddly enough, now the recipient no longer sees the email address in the friendly display area, all they see is the display name that I deleted?!
I just input an alternative display name - we'll see how that behaves.
I tried removing the display name from the account last night. Oddly enough, now the recipient no longer sees the email address in the friendly display area, all they see is the display name that I deleted?!
I just input an alternative display name - we'll see how that behaves.
Featured Post
An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.
One of a set of tools we're offering as a way of saying thank you for being a part of the community.
Question has a verified solution.
Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.
Have a better answer? Share it in a comment.
Join & Write a Comment Already a member? Login.
Gmail is a free web-based email service, which is accessible from a web browser anywhere in the world as long as an Internet connection is present. Export Gmail to Mailbox PST/ EML/ MBOX/ MSG formats with the help of SysTools Gmail Backup. To secur…
- Email Clients
- Disaster Recovery
- Storage Software
- Internet / Email Software
- SysTools, Google Apps, Email Software, *Backups, *Gmail
Importing Outlook PST contacts to Exchange Server can become a complicated task. Situations arise where an Exchange user is not able to import contacts from PST to Exchange Mailboxes in an efficient manner. Try SysTools Exchange Import to move conta…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online.
The email signature template has been downloaded from:
www.mail-signatures…
Watch the video to know how one can repair corrupt Exchange OST file effortlessly and convert OST emails to MS Outlook PST file format by using Kernel for OST to PST converter tool. It can convert OST to MSG, MBOX, EML to access them. It can migrate…
Suggested Courses
Course of the Month8 days, 10 hours left to enroll
595 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.