iPhone "Documents & Data" overload
I have an iPhone that has accumulated almost 5 GB of "Documents & Data". I only use my phone for the basics (phone, email, text, contacts and calendar), and can't find out what is taking up all that storage. The only possibility I can think of is my emails, which I don't delete because when I delete them from my phone they're deleted from my Gmail server - and I need them for business records. If the email is responsible for the excess storage overload (I'm near my limit), is there a way to get the email off the phone without losing the emails on the Gmail server and Outlook on my computer? If it's relevant, I'm running Windows 10 on my PC laptop.
Thanks,
Phil
Thanks,
Phil
Todd Nelson
Do you save all of your text messages? If so, do the contain a lot of pictures and video?
ASKER
I didn't think so. Just to be sure I deleted all my texts and it didn't change the "Documents and Data" storage at all.
Any iBooks or other ebook apps installed that would auto-download those books?
Take a look at this... https://www.igeeksblog.com/documents-and-data-iphone/
Take a look at this... https://www.igeeksblog.com/documents-and-data-iphone/
ASKER
I do have a few Audible books on the phone, but they were on the phone long before the Documents and Data rose to such a high level.
ASKER
It's shocking that there's no way to see the breakdown of "Documents & Data" ... it seems like something that would be really easy to do.
If you navigate to:
Settings / General / Storage & iCloud Usage / Manage Storage
The phone will give you a breakdown of what apps are eating up your space.
Settings / General / Storage & iCloud Usage / Manage Storage
The phone will give you a breakdown of what apps are eating up your space.
ASKER
Serena, Thanks for the advice, but the storage problem is not in my Apps. It's in the "Documents & Data" section of the storage, which the Manage Storage function doesn't break down.
Serena Hsi is correct.
The Manage Storage does sort of break it down. It shows how much total is used by the App, which includes the Documents and Storage. You'll have to additionally click on each app to see how much of that App total is part of Documents and Data.
The Manage Storage does sort of break it down. It shows how much total is used by the App, which includes the Documents and Storage. You'll have to additionally click on each app to see how much of that App total is part of Documents and Data.
Phil,
What version of iOS do you have installed?
If you have iOS 10 then what Serena states is where you'll find the storage usage by app.
What version of iOS do you have installed?
If you have iOS 10 then what Serena states is where you'll find the storage usage by app.
ASKER
I am running iOS 10, and the total of the apps storage shown in the Manage Storage totals less than 1 GB (consistent with the apps total shown in iTunes - see attached storage "bar"). The Documents and Data is something else.
iPhone-Storage-Bar.PNG
iPhone-Storage-Bar.PNG
You keep looking at iTunes, but we're telling you to look on your phone. You need to look at each individual App for the final break down of how much of the Documents & Data is used by each App
On iTunes, in the App section of the phone, it shows that the Skype App is 94.9 MB.
When I go to the phone it shows as 125 MB under the Manage storage section.
When I tap on the App, it then further shows that the Documents & Data for Skype uses 49.9 MB.
For the Mails on the phone, you can change the sync time to a shorter time so that your phone stores less mail.
Go To Settings --> Mai, Contacts, Calendars
Scroll all the way down.
Halfway on the screen, tap on Sync
Change it to Events 2 Weeks Back
If it's already set to the lowest setting and your email is in fact using up that much space, then you are out of luck.
On iTunes, in the App section of the phone, it shows that the Skype App is 94.9 MB.
When I go to the phone it shows as 125 MB under the Manage storage section.
When I tap on the App, it then further shows that the Documents & Data for Skype uses 49.9 MB.
For the Mails on the phone, you can change the sync time to a shorter time so that your phone stores less mail.
Go To Settings --> Mai, Contacts, Calendars
Scroll all the way down.
Halfway on the screen, tap on Sync
Change it to Events 2 Weeks Back
If it's already set to the lowest setting and your email is in fact using up that much space, then you are out of luck.
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ASKER
Thanks. While I would have preferred an Apple solution, this does the trick.