Solved

Zeus black pop up screen virus

Posted on 2016-09-27
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Last Modified: 2016-09-28
Guys,

I have removed all remnants of the virus that caused this pop up. However they is something still on the pc that will randomly cause this message to be displayed. I have searched all over google and tried the suggestions I have found but so far nothing will get the pop up to stop coming back.

I have run:

Malwarebytes
Roguekiller
Rkill
Ccleaner
Adwcleaner
Hitman pro

and nothing seems to be able to remove this pop up.
IMG_2940.JPG
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Question by:mikesmithccs
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Expert Comment

by:bigeven2002
ID: 41818834
Hello,
Have you run each of those utilities more than once?  Best practice is if something is found, let the utility clean it and then run the same utility again.  Keep running it till the items found is zero.  If it is a utility that requires reboot for removal (malware bytes usually) reboot and run the utility Again.
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Author Comment

by:mikesmithccs
ID: 41818837
I have run them all several times. Last time the scans didnt find anything.

The popup shows in task manager as "imageloader"
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Expert Comment

by:bigeven2002
ID: 41818856
Ok I didn't see tdskiller on the list or zemana antimalware, did you try those as well?
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Author Comment

by:mikesmithccs
ID: 41818876
I have tried tdsskiller, didnt find anything. I will try zemana next, havent used it before.
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Accepted Solution

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bigeven2002 earned 500 total points
ID: 41818883
Ok hopefully zemana finishes it off
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Author Closing Comment

by:mikesmithccs
ID: 41820022
Looks like zemana found a file called wincpu.exe that is said was the file causing the pop up. Hopefully this is resolved now. I havent had the pop up since zemana ran.
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Expert Comment

by:bigeven2002
ID: 41820252
Ok great!  Glad that worked.
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