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Exchange 2010 on a .local domain

Posted on 2016-09-27
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Last Modified: 2016-09-29
Was contacted by a new client stating that they were getting the following error when trying to email an entity:

Diagnostic information for administrators:
 
Generating server: EXCHANGE2010.domain.local
 
initials@otherdomain.com
otherdomain.com #550 5.7.0 message refused ##
 
Original message headers:
 
Received: from EXCHANGE2010.domain.local ([fe80::c006:83c2:1c19:3e7a]) by
 EXCHANGE2010.domain.local ([fe80::c006:83c2:1c19:3e7a%10]) with mapi id
 14.03.0301.000; Mon, 26 Sep 2016 17:00:35 -0400
From: FirstName LastName <LastnameFirstInitial@domain.com>
To: FirstName LastName<Initials@otherdomain.com>
Subject: RE: my subject
Thread-Topic: my subject
Thread-Index: AdITSkDZnY+gqBPSTyurNlwrIAGcvQE7sGFg
Date: Mon, 26 Sep 2016 21:00:34 +0000
Message-ID: <EAABE96AAC10C84992D2165B0BC2F526DDE326D9@EXCHANGE2010.domain.local>
References: <007201d2134b$0c7a6af0$256f40d0$@otherdomain.com>
In-Reply-To: <007201d2134b$0c7a6af0$256f40d0$@otherdomain.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-originating-ip: [192.168.16.74]
x-tm-as-product-ver: SMEX-11.1.0.1239-8.000.1202-22600.000
x-tm-as-result: No--48.785000-4.000000-31
x-tm-as-user-approved-sender: No
x-tm-as-user-blocked-sender: No
Content-Type: multipart/related;
        boundary="_004_EAABE96AAC10C84992D2165B0BC2F526DDE326D9EXCHANGE2010sou_";
        type="multipart/alternative"
MIME-Version: 1.0

The IT person for the receiving entity says it's because the Exchange server is on a .local domain and he had to put my client on a white list.  What can I do to alleviate this other than changing the internal domain name?

JamesNT
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Question by:JamesNT
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Expert Comment

by:Malmensa
ID: 41819092
You do not need to change the domain name, use of .local is a very common way to set up Exchange.

You DO need to change the server name, as used in SMTP, or many other servers will choke on it.
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Expert Comment

by:Malmensa
ID: 41819095
Here is some documentation on how to configure the FQDN on an Exchange 2010 send connector.

https://technet.microsoft.com/en-us/library/bb629503(v=exchg.141).aspx
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Malmensa earned 500 total points
ID: 41819101
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