Solved

ExchangeStoreDB error

Posted on 2016-09-27
3
23 Views
Last Modified: 2016-10-10
The application event on our mailbox server is giving the error :

At '9/28/2016 8:17:53 AM', database copy 'XXXXXXXX' on this server encountered an error. For more information, consult the Event log for "ExchangeStoreDb" or "MSExchangeRepl" events.

At '9/28/2016 8:17:51 AM' database copy 'XXXXXXXXX' on this server appears to have an I/O error that it may be able to repair.  To help identify the failure, consult the Event log on the server for other storage and "ExchangeStoreDb" events. Service recovery was attempted by failover to another copy. The failover was unsuccessful in restoring the service because of the following error: 'There is only one copy of this mailbox database (XXXXXXXX). Automatic recovery is not available

In the system events the error is:

The device, \Device\Harddisk4\DR4, has a bad block.

disk 4 is hard drive on which the above database is located.  

What should i do?  Should i run a chkdsk on disk 4.  The used capacity is 1.1 TB.  Only two databases are giving error on the disk which has 5 databases.  I am moving the mailboxes from the databases to a different hard disk.  What is the best solution?  Thanks.
0
Comment
Question by:Niten Kumar
3 Comments
 
LVL 49

Assisted Solution

by:Akhater
Akhater earned 250 total points
ID: 41819590
the error is clear you have a bad block on the disk

I would move all DBs from this disk asap, for the already affected DBs I would create another DB on a different disk and move all the users to the other DB

it is a time-bomb and the disk could fail at anytime
0
 
LVL 8

Accepted Solution

by:
Kevin k earned 250 total points
ID: 41823360
0
 
LVL 6

Author Closing Comment

by:Niten Kumar
ID: 41837805
Thanks for your solution.  I have created new databases and moving mailboxes now.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Easy CSR creation in Exchange 2007,2010 and 2013
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now