Solved

Email Delivery Failed to Recipient

Posted on 2016-09-28
6
17 Views
Last Modified: 2016-10-17
While sending emails from my windows application how can i check if the email is delivered to the recipient or not?
0
Comment
Question by:Sudhanshum
  • 3
6 Comments
 
LVL 90

Expert Comment

by:John Hurst
ID: 41819535
Outlook has a "request read receipt" feature. Have you tried using that?
0
 
LVL 15

Assisted Solution

by:Ivan
Ivan earned 250 total points (awarded by participants)
ID: 41819539
Hi,

is email delivered to local recipient, inside of your organization? If so, then you can use message tracking.

You did not write what Exchange is it, but here is a command (for Exchange 2013) that will list you what has happened with email send to recipient user@domain.com in past 1h.

Get-MessageTrackingLog -Recipient user@domain.com -Start (Get-Date).AddHours(-1)

There are a lot of combination for this command, so if you need more specific it can be customized.
But, this will give you information if message has been received.

Regards,
Ivan.
0
 
LVL 90

Assisted Solution

by:John Hurst
John Hurst earned 250 total points (awarded by participants)
ID: 41819542
Also, you cannot (so far as I know) conclusively know if the mail was delivered. Some of us delete mail without using Outlook.

So if you think your email is going to the recipient's spam folder, you need to send out a simple text subscription email asking the recipient to whitelist your email address. Some people may not even get your HTML list email and may never know.
0
 

Author Comment

by:Sudhanshum
ID: 41819579
Hey John thanks for your reply but read receipt works when the user reads the mail i guess and here in my case my the email has bounced back because -
1. The recipient's e-mail address was not found in the recipient's e-mail system.
2. The email account that you tried to reach is disabled.
So for such cases cant i get to know if the delivery is failed after it has been sent out from my server?

And Ivan i guess its Microsoft Exchange.
Basically i am sending out mails through windows application to people all over the web using vb.net
0
 
LVL 90

Accepted Solution

by:
John Hurst earned 250 total points (awarded by participants)
ID: 41819656
For the message you posted here, the issue is not your system. The issue is with the receiving system. There could be no address (as the message says) or it could have been rejected (recipient's spam filter).  The receiver must fix the issue by whitelisting your sending address. The intermediary systems (which just pass the mail) are not the issue here.
1

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now