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Office 2010 errors on install

Posted on 2016-09-28
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Last Modified: 2016-10-19
Hi,

Im getting this when Im trying to install Office 2010 on a WIndows 7 box.

Error 1935: An error occurred during the installation of assembly component. {89edd3a9-994b-3257-8484-d6eb6a0000fs} HRESULT: 0x800736FD

Ive repair the .net installation but this has not made any difference.

Any ideas?
SycamoreIT
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Question by:SycamoreIT
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8 Comments
 
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Accepted Solution

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John Hurst earned 2000 total points
ID: 41819681
Is there another version of Office installed - say Office 2007?  That may have left some programs installed.
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Author Comment

by:SycamoreIT
ID: 41819723
No. I used the Microsoft removal tool to ensure there was no previous installs left over.
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LVL 98

Expert Comment

by:John Hurst
ID: 41819733
Open an Admin Command prompt, run SFC /SCANNOW and allow to complete. Shut down, start up, and try installing Office 2010 again.
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Author Comment

by:SycamoreIT
ID: 41819782
get the following error

Windows Resource Protection could not start the repair service.

?
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LVL 98

Expert Comment

by:John Hurst
ID: 41819790
SFC is very bland, and so you have an operating system problem.

The next step, after SFC will not work is a Windows 7 Repair install. For this, you need the Windows 7 DVD or a working recovery partition. Here is a Seven Forums tutorial to assist.

http://www.sevenforums.com/tutorials/3413-repair-install.html
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LVL 98

Expert Comment

by:John Hurst
ID: 41840309
Did you try the Windows 7 Repair Install?
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Author Comment

by:SycamoreIT
ID: 41849830
Using Office removal tool and then installing Office 2016 fixed the issue. Nothing wrong with the windows files so some sort of dodgy office file issue.
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Author Closing Comment

by:SycamoreIT
ID: 41849831
Your comment lead me to running Microsofts Office removal tool afterwhich I was able to install latest copy of Office - thanks.
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