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Windows Update-Important Update Restart Loop
I have a Win7/64Bit workstation that is not installing the latest IE11 update, which is causing some webpage display issues. I checked windows update, it is displaying the image below/attached. "Restart your computer to install important updates" However, I have restarted numerous times to no avail. From what I have gathered, this is known issue.
I have also tried running the update fix found here: https://support.microsoft.com/en-us/kb/971058 with no success. I found a solution here https://www.sysnative.com/forums/windows-update/6225-restart-your-computer-install-important-updates-infinite-loop.html but I am always skeptical of making registry changes.
I was wondering if anyone has experience with this issue and could offer some assistance. I did find one previous post from July this year, but I don't see any follow up as to how it was resolved.
Thank you in advance for you the help.
I have also tried running the update fix found here: https://support.microsoft.com/en-us/kb/971058 with no success. I found a solution here https://www.sysnative.com/forums/windows-update/6225-restart-your-computer-install-important-updates-infinite-loop.html but I am always skeptical of making registry changes.
I was wondering if anyone has experience with this issue and could offer some assistance. I did find one previous post from July this year, but I don't see any follow up as to how it was resolved.
Thank you in advance for you the help.
Agree with Ray's advice: Try a system restore to some previous date Windows system state. If this isn't possible then re-install Windows.
If you want to know what is wrong, before doing the re-installation or the system restore, you could try to use some Windows commands like:
You can also take a look at the Windows Update log file and seek for lines with the words ERROR and WARNING.
If you want to know what is wrong, before doing the re-installation or the system restore, you could try to use some Windows commands like:
sfc /scannow
or dism /online /cleanup-image /checkhealth
These commands will verify the Windows Components Store for corruption and automatically try to fix any inconsistency founded.You can also take a look at the Windows Update log file and seek for lines with the words ERROR and WARNING.
%WinDir%\WindowsUpdate.log
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Cheers