asked on
How do you make dialing 5555 go to a Global Help Desk Number in Cisco CUCM 10.5
I tried:
Here is the config I suggegst via Call Manager:
Directory Lookup
Name: Lookup_5555
Description: Global Help Desk X5555
Number Begins wtih: 5555
Number of Digits: 12
Total Digits to be removed: 4
Directory Number: 5555 160 8080
** My Cisco IP Phone Still Says "Your call cannot be completed as dialed" when I dial 5555. I normally would have to dial 1608080 to get the global help desk but want to only have to dial 5555.
Here is the config I suggegst via Call Manager:
Directory Lookup
Name: Lookup_5555
Description: Global Help Desk X5555
Number Begins wtih: 5555
Number of Digits: 12
Total Digits to be removed: 4
Directory Number: 5555 160 8080
** My Cisco IP Phone Still Says "Your call cannot be completed as dialed" when I dial 5555. I normally would have to dial 1608080 to get the global help desk but want to only have to dial 5555.
Voice Over IPIP Telephony
Last Comment
buckethead34
You should be able to do a translation pattern for dialed digits 5555 with a called party transform mask of 1608080.
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ASKER
It worked
Please accept my answer if it worked.