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How do you make dialing 5555 go to a Global Help Desk Number in Cisco CUCM 10.5

Posted on 2016-09-28
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Last Modified: 2016-10-31
I tried:
Here is the config I suggegst via Call Manager:
Directory Lookup
Name: Lookup_5555
Description: Global Help Desk X5555
Number Begins wtih: 5555
Number of Digits: 12
Total Digits to be removed: 4
Directory Number: 5555 160 8080

** My Cisco IP Phone Still Says "Your call cannot be completed as dialed" when I dial 5555. I normally would have to dial 1608080 to get the global help desk but want to only have to dial 5555.
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Question by:Oronde Waddy
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4 Comments
 
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Expert Comment

by:buckethead34
ID: 41821493
You should be able to do a translation pattern for dialed digits 5555 with a called party transform mask of 1608080.
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Accepted Solution

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Oronde Waddy earned 0 total points
ID: 41828158
Thanks. I will try that.
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Author Closing Comment

by:Oronde Waddy
ID: 41866582
It worked
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LVL 3

Expert Comment

by:buckethead34
ID: 41866881
Please accept my answer if it worked.
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