troubleshooting Question

How do you make dialing 5555 go to a Global Help Desk Number in Cisco CUCM 10.5

Avatar of Oronde Waddy
Oronde Waddy asked on
Voice Over IPIP Telephony
4 Comments1 Solution119 ViewsLast Modified:
I tried:
Here is the config I suggegst via Call Manager:
Directory Lookup
Name: Lookup_5555
Description: Global Help Desk X5555
Number Begins wtih: 5555
Number of Digits: 12
Total Digits to be removed: 4
Directory Number: 5555 160 8080

** My Cisco IP Phone Still Says "Your call cannot be completed as dialed" when I dial 5555. I normally would have to dial 1608080 to get the global help desk but want to only have to dial 5555.
ASKER CERTIFIED SOLUTION
Oronde Waddy

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros