troubleshooting Question

Specific Email Sender Double Space when replying to the same thread of email

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tomfontanillaFlag for United States of America asked on
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Expert,

We have a particular sender whom occasionally sent an email to our domain. Whenever any of my users reply, it creates double space paragraph. We tried Format Text ribbon > Change Styles > Paragraph Spacing command. Set as Default after changing the spacing. However, this is annoying for all users do to every time. We are looking for a permanent solution not work around.

Please help
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