Solved

Specific Email Sender Double Space when replying to the same thread of email

Posted on 2016-09-30
5
37 Views
Last Modified: 2016-09-30
Expert,

We have a particular sender whom occasionally sent an email to our domain. Whenever any of my users reply, it creates double space paragraph. We tried Format Text ribbon > Change Styles > Paragraph Spacing command. Set as Default after changing the spacing. However, this is annoying for all users do to every time. We are looking for a permanent solution not work around.

Please help
0
Comment
Question by:tomfontanilla
  • 3
  • 2
5 Comments
 
LVL 92

Expert Comment

by:John Hurst
ID: 41824074
The reply uses the sender's format unless you change it. Outlook has done this for many versions.

So either change the format (as you say you know how) or request the sender to fix their style. If they are decent they might do this as double spacing for a paragraph is not Word default. Outlook uses Word as its editor.
0
 

Author Comment

by:tomfontanilla
ID: 41824086
Hi John,

So meaning no permanent solution on our end? We would not want the sender to change their setting. There is has to be another way to adapt the custom reply format text.
0
 
LVL 92

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41824099
There is no permanent way I know of (many years with Outlook) to re-format incoming email.
0
 

Author Closing Comment

by:tomfontanilla
ID: 41824112
n/a
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 41824122
Thanks . Sorry there is no way but I was happy to assist you
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now